# Banquet Server - On Call **Company:** [Millennium Hotels and Resorts](http://jobs.workable.com/companies/44qrjFFDqVPMCFanufiQ7j.md) **Location:** Chicago, United States **Workplace:** on site **Employment type:** Part-time **Department:** Hotel Knickerbocker [Apply for this job](http://jobs.workable.com/view/b41720e3-4553-48d3-a008-0804fd4d81de) ## Description ![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/5a264a8afabdb2095075573cab3f2a44.png)![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/0222b1b09f01b2d8783bdbe98d093c2c.jpg) **Hotel Name: The Millennium Hotel Knickerbocker Chicago** **Location:** Onsite – Chicago, IL **Salary Range: 12.12 - 12.62** ### **Join the Team at The Knickerbocker Chicago** At **The Knickerbocker Chicago**, hospitality is where timeless style meets the energy of the city. We create experiences that feel both elevated and welcoming—where every guest interaction leaves a lasting impression. ### **About The Knickerbocker Chicago** Located just steps from Chicago’s iconic Magnificent Mile, **The Knickerbocker Chicago** places you at the center of it all—world-class shopping, renowned dining, and vibrant city life. Blending classic charm with modern comfort, the hotel offers a sophisticated yet approachable experience for both business and leisure travelers. From the buzz of the city outside to the warm, inviting atmosphere inside, The Knickerbocker delivers a stay that feels distinctly Chicago—stylish, dynamic, and full of character As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach." At Millennium, we are guided by our core values: - **Passion for Hospitality** – Delivering meaningful and memorable guest experiences - **Entrepreneurial** – Taking ownership and acting with agility - **Innovation & Progressive** – Continuously improving how we operate and serve - **Solutions & Results Oriented** – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. **About the Role: Banquet Server** As our Banquet Server, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results." **Your Impact** As a Banquet Server, you will create a welcoming guest experience by delivering attentive service and supporting successful events. Your impact helps ensure every banquet runs smoothly, professionally, and efficiently. **What You’ll Be Doing** - Responds to all guest and clients requests promptly and efficiently - Set up banquet room as instructed by Banquet Captain to include linen, service ware and glassware - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations - Serve food and beverage in order and to the expectation of the Banquet Captain to ensure consistency y=throughout the banquet. - Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function - Replenish beverages as necessary, and check with guests for overall satisfaction - Once banquet is complete, reset banquet room according to Captain's specifications **Operations & Execution** - Ensure smooth, efficient operations aligned with brand standards - Identify opportunities for innovation and continuous improvement - Deliver consistent, high-quality results in a fast-paced environment **Guest Experience** - Deliver exceptional service rooted in passion for hospitality - Anticipate needs and respond with a solutions-first mindset - Create memorable, personalized experiences for every guest **Team Collaboration** - Work collaboratively across teams to achieve shared goals - Communicate effectively and contribute to a positive work environment - Support a culture of respect, energy, and accountability **Compliance & Standards** Follow all company policies, safety standards, and procedures Maintain accuracy in processes, reporting, and documentation Uphold a culture of accountability and operational excellence ## Requirements - Passion for hospitality and delivering exceptional service - Strong communication and interpersonal skills - Ability to work in a fast-paced, dynamic environment - Solutions-oriented mindset with attention to detail - Flexibility to work varied schedules, including evenings, weekends, and holidays **Qualifications –** - At least 1 year of cooking experience in a fast-paced restaurant - Ability to work well on a team - Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette - Knowledge of the appropriate table settings and service ware - Ability to remember, recite and promote the variety of food menu items - Ability to transport up to 30lbs through a crowded room on a continuous basis throughout the shift - Familiar with kitchen equipment and tools - Professional, patient, and respectful attitude - Must have a valid Food Handler’s card - Brings a positive attitude and supports the team - Follows all safety guidelines while working **Education (Optional / Adjustable)** - High school diploma or equivalent required ## Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: - Hotel Room Discounts across our global portfolio - Employee Assistance Program (EAP) _Benefits eligibility and offerings are subject to plan terms and company policy._ **Why Join Us** At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.