# SAP S/4HANA Application Support

**Company:** [Valleysoft](http://jobs.workable.com/companies/xzPbXq2ocvgxDJXiUo6p9E.md)
**Location:** Cairo, Egypt
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/b45a93e9-d9fb-4005-8a30-99f2880d556c)

## Description

Valleysoft is a premier IT services company committed to providing top-tier solutions and support to clients across various industries. We are currently looking for an experienced SAP S/4HANA Application Support professional to join our dynamic team. In this role, you will be responsible for ensuring the smooth operation, maintenance, and support of SAP S/4HANA applications, playing a critical role in supporting business processes and driving system efficiency.

The ideal candidate will have in-depth knowledge of SAP S/4HANA modules and strong troubleshooting aptitude. You should be proactive, customer-focused, and capable of collaborating with various stakeholders to deliver timely solutions and improvements.

## Requirements

**Responsibilities:**

-   Provide technical support for SAP S/4HANA applications, ensuring optimal performance and availability.
-   Monitor, troubleshoot, and resolve issues related to SAP S/4HANA modules based on user requests and incidents.
-   Collaborate with functional and technical teams to identify root causes and implement solutions.
-   Support application upgrades, patches, and system enhancements.
-   Document support procedures, known issues, and resolutions.
-   Participate in testing and validation of application changes.
-   Communicate effectively with stakeholders to understand business needs and provide timely support.

**Requirements:**

-   Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
-   Minimum 3 years of experience supporting SAP S/4HANA applications.
-   Proven hands-on experience with SAP S/4HANA in a live production environment
-   Practical knowledge of the following SAP modules:

-   MM – Materials Management
-   FI – Financial Accounting (GL, AP, AR)
-   FI-AA – Fixed Assets
-   BASIS – Foundational system administration and troubleshooting

-   Strong understanding of the end-to-end Procure-to-Pay (P2P) process
-   Familiarity with the SAP Transport Management System (TMS)
-   Experience in user administration, including authorization and role management
-   Experience in the Egyptian banking sector is preferred

## Benefits

-   Private Health Insurance
-   Training & Development