# Polish Speaking Customer Care Expert | Fully Paid Relocation to Bulgaria

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/b4949b0f-356b-4ca6-a25c-106b41e9fd43)

## Description

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Customer Care Agent to join our team in Bulgaria with a fully paid relocation package. This role is ideal for motivated individuals looking to advance their career while experiencing life in a new and vibrant country. You will be a key part of our customer service team, providing exceptional support to our Polish-speaking customers and ensuring their satisfaction with our products and services.

### Key Responsibilities

-   Deliver high-quality customer support in Polish through various communication channels.
-   Assist customers with inquiries related to products, services, orders, and technical issues.
-   Maintain detailed and accurate records of customer interactions within the CRM system.
-   Resolve customer complaints promptly and professionally to achieve positive outcomes.
-   Collaborate with internal teams to escalate and resolve complex issues effectively.

## Requirements

-   Exceptional fluency in Polish (both written and spoken) is mandatory.
-   A minimum English proficiency of B2 is required.
-   Previous experience in customer service or related fields is preferred.
-   Strong communication, interpersonal, and problem-solving skills.
-   Ability to multitask, work under pressure, and maintain a positive attitude.
-   Familiarity with CRM systems and customer service tools is advantageous.
-   Willingness to relocate to Bulgaria with full relocation assistance provided.
-   An adaptable and proactive approach to work.

## Benefits

-   Competitive Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package
-   Fully Paid Training
-   Stable career development
-   And many other benefits..