# Norwegian Fitbit Customer Support Specialist - Sofia, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Pleven, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/b4e10864-d733-449f-851b-34dc447212d7)

## Description

🌟 Join Patrique Mercier Recruitment ES as a Norwegian Fitbit Customer Support Specialist in Sofia, Bulgaria! We are offering a fully paid relocation package to make your transition smooth and exciting. This role involves providing expert customer support for Fitbit products to Norwegian-speaking customers, ensuring an excellent user experience.

As a Fitbit Customer Support Specialist, you will assist customers by troubleshooting device issues, offering detailed product guidance, and resolving inquiries promptly and professionally. This is a great opportunity to combine your language skills with technical knowledge in a dynamic international setting.

  

### Your Responsibilities

-   Deliver outstanding customer support for Fitbit products to Norwegian-speaking clients through phone, email, and live chat channels.
-   Troubleshoot technical issues, provide product information, and assist customers in maximizing their Fitbit device experience.
-   Accurately document customer interactions in the CRM system.
-   Collaborate with internal teams to escalate and resolve complex customer issues.
-   Keep updated with the latest Fitbit product developments through continuous training.

## Requirements

-   Fluency in Norwegian (both written and spoken) is essential.
-   Your native language and nationality must be clearly stated on your CV and/or cover letter.
-   Experience in customer support, preferably in technology or consumer electronics, is an advantage.
-   Strong communication, problem-solving, and interpersonal skills.
-   Willingness to relocate to Sofia, Bulgaria; relocation expenses fully covered by the company.
-   Technical aptitude and attention to detail.
-   Ability to work both independently and collaboratively within a team environment.

## Benefits

1.  • Financial support during relocation
2.  • Fully paid training
3.  • Stable job and career development opportunities
4.  • Attractive salary
5.  • Additional health insurance
6.  • 50+ benefits and services to choose from
7.  • Positive international working environment
8.  • Support and learning
9.  • Employee referral bonuses