# Polish Speaking Customer Service for Healthcare Industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/b5e014c0-a9b6-466f-a9de-f6b972b2e703)

## Description

Patrique Mercier Recruitment FR is delighted to announce an opportunity for a Polish Speaking Customer Service Representative specializing in the Healthcare industry. This role is designed for individuals passionate about healthcare and dedicated to providing outstanding support to Polish-speaking clients, ensuring they receive the best care and information possible.

  

### Responsibilities

-   Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.
-   Assist customers with inquiries related to healthcare services, benefits, and policies.
-   Provide guidance and support regarding claims processing and healthcare options.
-   Address and resolve customer complaints and issues with professionalism and empathy.
-   Collaborate with healthcare professionals and internal teams to offer accurate information and solutions to clients.
-   Maintain a thorough understanding of the company’s healthcare offerings to provide precise assistance.
-   Document all customer interactions and feedback for continuous improvement purposes.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Experience in customer service, particularly in the healthcare industry is a plus.
-   Excellent communication and interpersonal skills, with a focus on empathy.
-   Strong problem-solving abilities and attention to detail.
-   Familiarity with healthcare terminology and systems is advantageous.
-   Proficiency in customer service software and Microsoft Office applications.
-   Adept at working in a fast-paced environment and handling sensitive information with confidentiality.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks