# Systems Analyst II

**Company:** [Tech Firefly](http://jobs.workable.com/companies/wDyJCV8GEfMMJUwd3Yo377.md)
**Location:** San Francisco, United States
**Workplace:** hybrid
**Employment type:** Contract

[Apply for this job](http://jobs.workable.com/view/b6776584-72ec-42f8-a282-c9684c8638ed)

## Description

We are seeking a Senior Systems Administrator to backfill and cover day-to-day system administration tasks while the core team focuses on a new imaging archive project. This role requires strong Linux/Windows administration skills, troubleshooting, documentation, and cross-functional communication. The ideal candidate is a proactive generalist who can manage diverse infrastructure tasks, triage tickets, and ensure operational stability.

**Contract Length:** 1+ year

**Pay Rate:** $70+/hour

**Location:** San Francisco, CA (Hybrid, 2 days/week onsite) 

**Responsibilities**

-   Assist in security scanning and apply security controls to prevent unauthorized access.
-   Provide day-to-day system administration support, including troubleshooting, maintenance, and routine updates.
-   Support system and network operations, including Windows Server 2019, Linux, RedHat, VMware, MSSQL, and Cisco IOS.
-   Perform vulnerability assessments using Tenable and implement necessary security patches.
-   Configure and manage firewalls and security policies (Palo Alto, Panorama).
-   Maintain storage and backup systems (NetApp).
-   Collaborate with cross-functional IT teams to ensure seamless integration and performance across applications and infrastructure.
-   Monitor and respond to ServiceNow tickets, emails, and system alerts.
-   Document system configurations, troubleshooting steps, and best practices.
-   Assist with system upgrades, new software implementations, and rollouts.
-   Participate in security risk assessments and compliance reviews.

## Requirements

-   Strong system administration and troubleshooting experience
-   Proficiency in Linux and Windows environments (50/50 split, stronger in Linux preferred)
-   Experience with ServiceNow CMDB (updating records, reports, queries)
-   Strong documentation and communication skills
-   Experience with storage and virtualization technologies
-   Ability to manage contingencies and audit application/system processes
-   Self-starter with experience triaging and resolving diverse issues

**Nice to Haves**

-   Experience configuring networking switches
-   Knowledge of imaging environments (not required, but helpful)
-   Exposure to multi-cloud environments and virtualization-agnostic technologies
-   Background in auditing and compliance processes
-   Prior experience supporting large-scale application/software rollouts