# Junior Forecaster

**Company:** [iSupport Worldwide](http://jobs.workable.com/companies/1aXDcgEyBCe8D926xEv7SH.md)
**Location:** Pasig, Philippines
**Workplace:** on site
**Employment type:** Full-time
**Department:** Client Services

[Apply for this job](http://jobs.workable.com/view/b6c97852-34bc-4745-989b-f0862e5eef43)

## Description

**Position Summary:**

  
We are seeking a **Junior Forecaster** to join our dynamic workforce management team. This role is a unique opportunity for a motivated and analytical professional to develop expertise in forecasting, workforce planning, and operational analytics. The Junior Forecaster will play a key role in supporting business-critical forecasting activities, analyzing complex data sets, and helping drive efficiency and performance across the organization.

This position offers a rare opportunity to gain hands-on experience in advanced workforce management methodologies, work on projects that influence strategic decisions, and collaborate with cross-functional teams across operations, HR, and finance. You will be part of a fast-paced, innovative environment where your insights and analytical contributions will directly impact organizational performance.

**Key Responsibilities:**

·         Support the development and maintenance of accurate forecasts for staffing, capacity planning, and operational requirements across multiple teams or business units.

·         Collect, clean, and analyze historical and real-time data to uncover trends, patterns, and insights that inform operational decisions.

·         Assist in designing, updating, and maintaining forecasting models, reports, and dashboards to provide clear, actionable insights for stakeholders.

·         Collaborate with cross-functional teams—including operations, HR, and finance—to ensure forecasts are aligned with organizational objectives and business strategy.

·         Monitor forecast accuracy and contribute recommendations for continuous improvement of methodologies, processes, and tools.

·         Participate in workforce management projects and initiatives, providing analytical support that drives operational efficiency, performance optimization, and measurable business impact.

·         Translate complex data and forecasting concepts into clear, concise insights for internal teams and leadership.

·         Assist in documentation, reporting, training, and knowledge-sharing initiatives to strengthen team capabilities and operational excellence.

**Ideal Candidate Profile:**

·         A proactive and detail-oriented individual who enjoys turning data into actionable insights.

·         Passionate about workforce management, analytics, and operational excellence.

·         Curious and eager to learn advanced forecasting methodologies and WFM processes.

·         Comfortable collaborating across teams and contributing to both tactical and strategic initiatives.

·         Adaptable and resilient, capable of managing multiple priorities in a dynamic, fast-paced environment.

·         Demonstrates strong critical thinking, problem-solving, and organizational skills.

·         Excited to grow into a more senior forecasting or analytics role in the future.

## Requirements

**Qualifications:**

·         Bachelor’s degree in Business, Economics, Statistics, Data Analytics, or a related field.

·         **2 years of professional direct experience in forecasting**, workforce planning, operations analytics, or related fields; internship or project experience is highly valued.

·         Strong analytical, quantitative, and problem-solving skills with meticulous attention to detail.

·         Basic understanding of workforce management concepts, including forecasting, capacity planning, scheduling, and intraday management.

·         Proficiency in Microsoft Excel; familiarity with business intelligence or reporting tools (e.g., Power BI, Tableau) is an advantage.

·         Excellent communication skills, with the ability to present data insights clearly and persuasively.

·         Highly motivated, curious, and eager to learn, with the ability to thrive in a fast-paced, collaborative, and innovative environment.

## Benefits

### Why you'll love it here?

-   Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
-   Access to an onsite gym with a complimentary professional fitness instructor.
-   Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
-   Weekly employee engagement activities with prizes of up to ₱3,000.
-   Free upskilling academy to support career growth and professional development.
-   State-of-the-art office facilities and modern workstations.
-   Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
-   Fun, collaborative, and employee-focused work environment.