# Senior Claims Manager - Employment Practices Liability (EPL)

**Company:** [CrewBloom](https://jobs.workable.com/companies/bhSHM4cxV4WxzyAXEmnLKS.md)
**Location:** Remote
**Workplace:** remote
**Department:** Healthcare Operations & Medical Support

[Apply for this job](https://jobs.workable.com/view/b7ab17fe-4019-4daa-ba55-171feca3d556)

## Description

**Role Summary**

This is a senior-level claims and litigation management role focused specifically on Employment Practices Liability (EPL) within a healthcare-related environment. The person in this role will own assigned EPL claims end-to-end — determining coverage, investigating allegations, assessing liability and financial exposure, directing defense counsel, negotiating settlements, and reporting significant claims and risk trends to senior leadership.

This is not a general HR or general claims processing position. It requires someone who has directly handled EPL matters (as a claims professional or as an attorney defending employers) and who understands the full lifecycle of a legal claim, from initial investigation through litigation and resolution.

**Key Responsibilities**

-   Manage assigned EPL claims from initial investigation through final resolution
-   Analyze and determine whether claims are covered, identifying any coverage issues
-   Investigate allegations by interviewing/corresponding with attorneys, employees, witnesses, and business stakeholders
-   Assess potential legal and financial exposure for the organization
-   Work with and direct defense counsel on litigation strategy and activities
-   Negotiate settlements and claim resolutions with defense counsel, plaintiff attorneys, and stakeholders
-   Determine when claims should be denied, settled, or otherwise resolved
-   Report significant claims, exposure, and trends to senior leadership with recommendations
-   Coordinate referrals and updates with reinsurers
-   Monitor and attend (as needed) cases proceeding to mediation, arbitration, or trial
-   Identify risk trends and recommend strategies to reduce future loss exposure

## Requirements

-   10+ years of experience in Employment Law, Risk Management, Insurance, or related Employment Practices Liability work
-   Direct experience handling EPL claims as a claims professional, or defending EPL claims as an attorney
-   Strong understanding of the claims/litigation lifecycle: investigation, coverage, liability assessment, litigation, negotiation, and resolution
-   Strong negotiation skills with defense counsel, plaintiff attorneys, business stakeholders, and insurance/reinsurance parties
-   Strong legal/risk judgment in evaluating liability likelihood and potential financial exposure
-   Bachelor's degree
-   Experience managing or directing outside defense counsel in employment-related litigation
-   Experience presenting significant claims, exposure, or trends to executive leadership
-   Experience in a healthcare organization (preferred)
-   Experience handling management liability claims such as D&O or professional liability alongside EPL (preferred)