# Account Manager

**Company:** [City Wide Facility Solutions](https://jobs.workable.com/companies/tkM44QH9wFsdB1LuTTyqFW.md)
**Location:** Towson, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Locations

[Apply for this job](https://jobs.workable.com/view/b7b3f247-e0d7-4ef7-bd74-da92e2e88c5a)

## Description

_**Are you GREAT at managing and retaining B2B clients?**_

_**Can you promote VALUE to build sales and strengthen client relationships?**_

If you answer YES, City Wide Facility Solutions could offer a career for you!

City Wide Facility Solutions seeks a territory-based Account Manager to be a daily, single point of contact supporting 50+ commercial clients.  A _**Facilities Solutions Manager**_ develops a working relationship with clients by saving these businesses time by delivering on our promises and managing services, to continue our record of _unsurpassed client retention_. 

-   Serve as the single point of contact consulting with clients, ensuring quality work
-   Manage, expand and diversify client relationships with an eye toward identifying new/additional services opportunities and growing revenues (and your own earnings!)
-   Guide, manage, mentor your Night Ops staff in working with contractors and crews
-   Implement company policies, procedures and Best Practices for client service
-   Proactively minimize client issues, promote the services we offer
-   Retain clients for the long term

City Wide is a dynamic and growing Sales Management organization emphasizing a dedication to serving others with excellence. You get the distinct opportunity to help make the work life of each client a little easier and build relationships for the benefit of our clients.  Part of our Mission is to create a Ripple Effect that positively impacts the people and community ser serve!

## Requirements

Preferred Qualifications:

-   3+ years sales and management experience
-   Outstanding and responsive customer service skills built on a sense of urgency
-   Detail oriented with excellent track record of follow through
-   Energized by serving clients proactively
-   Hungry for success with a desire to win
-   Works independently; self-starter who can coordinate with Ops and Sales teams to execute services
-   Excellent verbal and strong written communication skills

What YOU will bring:

-   Engaging and Energetic personality – relationship builder, ability to ask questions and be a good listener
-   Insightful and creative approach to handling client needs; great communication skills
-   A solid work ethic, a sense of urgency, self-starter
-   MS Office and CRM familiarity
-   Bachelor’s Degree (or equivalent experience in Ops, Sales or Customer Service)

## Benefits

Competitive compensation package including:

-   Base salary + Monthly Commissions earned + Quarterly & Annual Bonus program
-   Anticipated first year total comp of $90-$110k and, with our commission and bonus plan, top performers earn MORE
-   PTO earned starting on Day 1
-   Gas & Phone allowances
-   401k plan with defined company match
-   Life & AD&D Insurance – company Paid; Health, Vision and Dental benefits subsidized; Awards and Trip opportunities…