# Logistics & Operations Coordinator

**Company:** [Treantly](http://jobs.workable.com/companies/wFc87dH6um33yADnhxDXvR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Treantly VA

[Apply for this job](http://jobs.workable.com/view/b9038dc7-f959-40b0-ba21-1ac5d9f5e24d)

## Description

**Employment Type:** Full-time; 30 hours a week

**Location:** Remote

**Time Zone:** 8:30 AM to 4:30 PM EST (Toronto business hours)

### **Position Overview**

We are seeking a reliable and detail-oriented **Logistics & Operations Coordinator** to support outbound, inventory planning, supplier and customer communication, and routine sales administration.

The successful candidate will be a clear English communicator, a practical problem-solver, and comfortable working with numbers, business software, and time-sensitive information.

### **Required Qualifications**

-   Fluent spoken and written English, with professional email and telephone communication skills.
-   Basic knowledge of supply chain and logistics processes.
-   Intermediate level proficiency in Microsoft 365, particularly Excel, Word, and Outlook.
-   Comfortable using Excel formulas and completing routine calculations accurately.
-   Strong critical-thinking, problem-solving, organizational, and follow-up skills.
-   Able to work consistently during Toronto business hours in the Eastern Time zone.
-   Careful with confidential or commercially sensitive information and attentive to detail.

### **Key Responsibilities**

**1\. Outbound Shipment Coordination**

-   Coordinate outbound shipments from planning through delivery.
-   Track every shipment, obtain timely updates from shipping agents, and maintain accurate status information.
-   Provide regular shipment updates to the Manager and promptly flag delays, risks, or issues that require attention.
-   Evaluate available shipping routes and agents to select practical, reliable, and cost-effective options.

**2\. Communication and Issue Management**

-   Manage day-to-day communication with suppliers, shipping agents, customers.
-   Relay accurate information to the correct parties and follow up until open matters are resolved.
-   Discuss shipment delays or operational issues clearly and present relevant facts to the Manager.

**3\. Inventory and Material Planning**

-   Track sales activity and the usage of production materials, such as flavors and jars.
-   Monitor stock levels at the factory and identify potential shortages early.
-   Coordinate replenishment needs so sufficient materials are available to fulfill planned shipments.

**4\. QuickBooks and Business Reporting**

-   Use QuickBooks to create purchase orders and invoices.
-   Generate sales and finance reports when requested.
-   Previous QuickBooks experience is preferred; candidates without experience must be comfortable learning the platform quickly.

**5\. Accuracy, Confidentiality, and Email Controls**

-   Review every email before sending to confirm the recipients, message content, and attached documents are correct.
-   Ensure confidential, commercial, customer, supplier, sales, or financial information is shared only with authorized recipients.
-   Maintain accurate records and follow internal processes for document handling and communication.

## Requirements

### **Preferred Candidate Profile**

The ideal candidate is dependable, proactive, careful, and comfortable taking ownership of routine operational follow-up. Experience in logistics coordination, supply chain support, purchasing, customer service, inventory control, or order administration would be an advantage.

## Benefits

### What we offer:

-   Opportunities for growth and advancement
-   Competitive compensation package, including Maxicare HMO, after 3 months of probationary period