# Waiter/Waitress

**Company:** [Rotana Hotels](https://jobs.workable.com/companies/1DHZUVfKm32Sn3vTDAotSL.md)
**Location:** Ras Al-Khaimah, United Arab Emirates
**Workplace:** on site
**Employment type:** Full-time
**Department:** Rotana Ras Al Khaimah - The Mangroves

[Apply for this job](https://jobs.workable.com/view/bb207749-df83-4784-9f40-c2b9cbdb0b42)

## Description

We are currently looking for dynamic and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter Waitress you are responsible to provide professional service to our guests/ ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as bull; Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel bull; Greet and seat customers and serve them in a professional/ discreet and personalized way bull; Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests bull; Consistently monitor quality of food beverage being served bull; Practice good customer relations and attend to customer complaints queries satisfactorily bull; Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment bull; Responsible for all service preparations before/ during and after the service (mis en place and mis en scene) bull; Ensure minimum wastage/ breakage and spoilage bull; Actively use up selling techniques to exceed guest expectations and increase revenue

## Requirements

**Education/ Qualifications/Experiences:**

You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials.

**Knowledge Competencies:**

The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies:

-   Adaptability
-   Customer Focus
-   Recognizing Differences
-   Taking Responsibility
-   Teamwork
-   Understanding the Job

## Benefits

-   Private Health Insurance
-   Paid Time Off
-   Training & Development