# Polish-Speaking Player Support for Riot Games - Sofia, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Pleven, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/bb38ee37-5014-45bf-a2a2-0ed19903ccc4)

## Description

Patrique Mercier Recruitment, in partnership with Riot Games, is excited to offer an excellent opportunity for a Polish-speaking Player Support Specialist to join the team in Sofia, Bulgaria, with fully paid relocation! If you have a passion for gaming and are fluent in Polish, this is your chance to build your career with one of the most prestigious gaming companies worldwide.

As a Polish-Speaking Player Support Specialist at Riot Games, you will serve as the first point of contact for Polish-speaking players, delivering exceptional support and ensuring a seamless and engaging gaming experience. Join a highly motivated and innovative team dedicated to creating outstanding player satisfaction and community interaction.

### Your Key Responsibilities

-   Provide professional and timely support to Polish-speaking players through channels such as chat, email, and social media.
-   Investigate, troubleshoot, and resolve player issues promptly and effectively, maintaining high levels of empathy and professionalism.
-   Collect player feedback and communicate insights to improve Riot Games’ products and services.
-   Maintain clear and accurate records of player interactions and support cases.
-   Collaborate closely with internal teams to enhance support workflows and player experiences.
-   Assist in the development and maintenance of support documentation and a knowledge base.

## Requirements

-   Fluency in Polish is mandatory; proficiency in English is strongly preferred. Please clearly specify your native language and nationality in your application (C.V. and/or Cover Letter).
-   A deep passion for gaming and familiarity with Riot Games’ titles and gaming communities.
-   Previous experience in customer support or player support roles, preferably within the gaming industry, is a significant advantage.
-   Excellent verbal and written communication skills with the ability to interact with players professionally and empathetically.
-   Strong problem-solving skills and the ability to work efficiently in a dynamic, fast-paced environment.
-   A positive, team-oriented attitude with an eagerness to learn and adapt.
-   Willingness and eligibility to relocate to Sofia, Bulgaria; full relocation package provided.

## Benefits

-   Financial support during relocation
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses