# IT Support Specialist - Secret Clearance

**Company:** [Essnova Solutions, Inc.](http://jobs.workable.com/companies/spjA7xqrhk5RfJQnySoq2Y.md)
**Location:** Fort Bliss, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/bb86e582-69d2-4424-a6d7-ec82743b8e98)

## Description

Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.  
  
This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success.  
  
Key responsibilities include:

-   Provide desktop and end-user support within a secure DoD environment
-   Troubleshoot hardware, software, and network issues
-   Install, configure, and maintain Windows-based systems
-   Support Microsoft Office and Adobe product suites
-   Document issues, resolutions, and system changes
-   Ensure compliance with DoD policies, procedures, and security requirements
-   Maintain system updates and stay current on supported technologies

## Requirements

### Required Qualifications:

-   Active Secret security clearance
-   U.S. citizenship
-   CompTIA A+ certification
-   CompTIA Security+ certification
-   Windows 10 Computing Environment Certification (or current DoD-approved equivalent)
-   MCTS – Windows 10 certification (or current equivalent if accepted)
-   Available for OCONUS travel about once per month for up to 7 days per trip

### Preferred Qualifications:

-   Bachelor’s degree
-   10+ years of IT support, desktop support, or help desk experience
-   Experience providing IT support in DoD or federal environments

## Benefits

-   Comprehensive health insurance (medical, dental, vision)
-   401(k) retirement plan with company match
-   Paid time off and federal holidays
-   Professional development and certification reimbursement
-   On-site role at Fort Bliss, TX with opportunities to support critical federal missions
-   Dynamic, growth-oriented work environment