# Quality Assurance Manager

**Company:** [G MASS](https://jobs.workable.com/companies/91YsMDGMxxHFRTgqyt1Uj9.md)
**Location:** London, United Kingdom
**Workplace:** hybrid
**Employment type:** Contract

[Apply for this job](https://jobs.workable.com/view/bc4320f8-b593-49a2-b234-8ff70b7d71c6)

## Description

Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate.

The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment.

This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.

**Key Responsibilities:**

-   Own and develop the organisation’s QA and testing strategy, standards and processes
-   Lead functional, integration, regression, user acceptance and non-functional testing
-   Develop test plans, acceptance criteria and quality gates for technology releases
-   Build and improve test-automation capability
-   Embed quality assurance throughout the software-development lifecycle
-   Work with technology and business teams to identify risks, defects and dependencies early
-   Coordinate user acceptance testing and manage defects through to resolution
-   Provide clear reporting on release readiness, testing outcomes and quality risks
-   Ensure effective testing of integrations and data flows between internal and third-party systems
-   Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
-   Oversee the quality of delivery from external technology providers
-   Support incident reviews and drive continuous improvement across testing and release processes

## Requirements

-   Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment

-   Experience owning or developing a QA and testing strategy
-   Strong knowledge of functional, integration, regression and user acceptance testing
-   Experience testing customer-facing platforms, APIs, system integrations and data flows
-   Experience implementing or improving test automation
-   Good understanding of Agile delivery, DevOps and CI/CD practices
-   Experience working with third-party technology providers
-   Strong understanding of operational risk, information security and data protection
-   Ability to communicate technical issues clearly to business and senior stakeholders
-   A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk
-   Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous

## Benefits

Length: 6-month contract