# Virtual Assistant

**Company:** [Pavago](http://jobs.workable.com/companies/oLah2TugS95w5whXCdpTG3.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/bc44679c-e03d-437e-8bb2-9ef7d70b8fb3)

## Description

### **Virtual Assistant (VA) – Admin Support, CRM & Scheduling | Remote | U.S. Hours**

**Position Type:** Full-Time, Remote  
**Working Hours:** U.S. Client Business Hours

### **About the Role**

At Pavago, one of our clients is hiring a dependable and highly organized **Virtual Assistant (VA)** to provide day-to-day administrative and operational support.

This is a hands-on support role for someone who enjoys keeping calendars, communication, records, tasks, and projects organized. You’ll work across scheduling, CRM management, research, documentation, vendor coordination, and general business operations.

If you’re **proactive, detail-oriented, tech-savvy, and reliable**, this role is a strong fit.

### **What You’ll Own**

### **Administrative & Executive Support**

Keep daily administrative workflows organized and moving.

You’ll:

-   Manage calendars and schedule meetings
-   Coordinate appointments across multiple time zones
-   Monitor scheduling conflicts and make adjustments
-   Draft and send professional emails, memos, and documents
-   Prepare meeting notes and action items
-   Track follow-ups and outstanding tasks
-   Support general administrative requests

Tools may include:

-   Google Calendar
-   Microsoft Outlook
-   Google Workspace
-   Microsoft Office

### **CRM & Data Management**

Maintain accurate and organized business records.

You’ll:

-   Update customer and contact information
-   Maintain CRM records and pipeline data
-   Enter and clean data
-   Update spreadsheets and trackers
-   Organize notes and activity records
-   Ensure information remains accurate and up to date

Experience with platforms such as **HubSpot, Salesforce, or Zoho CRM** is a plus.

### **Document & File Management**

Maintain organized digital records and documentation.

You’ll:

-   Organize folders and documents
-   Maintain consistent file naming and storage
-   Prepare reports, summaries, and business documents
-   Keep important information easy to locate
-   Support document formatting and organization

Tools may include:

-   Google Drive
-   Dropbox
-   Microsoft SharePoint

### **Research & Task Execution**

Support leadership and teams with research and ad hoc projects.

You’ll:

-   Conduct online research
-   Research competitors, vendors, products, or market information
-   Organize findings into clear summaries
-   Prepare spreadsheets, reports, or presentations
-   Complete recurring and one-off administrative tasks
-   Support small projects through completion

### **Customer & Vendor Coordination**

Help maintain smooth communication with external stakeholders.

You’ll:

-   Respond to basic customer or client inquiries
-   Route requests to the appropriate team member
-   Communicate professionally with vendors
-   Follow up on outstanding requests and deliverables
-   Track open items until completion
-   Maintain clear communication records

### **Operations & Project Support**

Support everyday operational workflows, including:

-   Updating project trackers
-   Tracking deadlines and deliverables
-   Following up with team members
-   Assisting with invoicing and expense tracking
-   Supporting light bookkeeping when required
-   Maintaining task and project documentation

Tools may include:

-   Asana
-   Trello
-   Notion
-   Monday.com

### **What Makes You a Strong Fit**

You:

-   Are highly organized and detail-oriented
-   Communicate clearly in writing and verbally
-   Follow through without requiring constant reminders
-   Can manage several priorities simultaneously
-   Learn new software and systems quickly
-   Take initiative when something needs attention
-   Are comfortable working independently
-   Maintain professionalism with clients and stakeholders
-   Can adapt quickly when priorities change

### **Required Experience & Skills**

-   **1–2+ years of experience** in:

-   Virtual assistance
-   Administrative support
-   Executive support
-   Remote operations

-   Strong proficiency with:

-   Google Workspace
-   Microsoft Office

-   Experience with calendar and scheduling management
-   Strong written and verbal English communication
-   Excellent organization and time-management skills
-   Strong attention to detail
-   Ability to work independently in a remote environment
-   Ability to manage multiple tasks and deadlines
-   Reliable high-speed internet and professional remote work setup
-   Availability during U.S. business hours

### **Nice to Have**

Experience with:

-   **HubSpot**
-   **Salesforce**
-   **Zoho CRM**
-   QuickBooks
-   Xero
-   Asana
-   Trello
-   Notion
-   Monday.com
-   Google Drive
-   Dropbox
-   SharePoint

Additional experience supporting:

-   Founders or executives
-   Startups
-   Entrepreneurs
-   U.S.-based businesses
-   Remote or distributed teams
-   Multiple clients or stakeholders

### **What a Typical Day Looks Like**

You might:

-   Review the inbox and calendar for urgent priorities
-   Schedule meetings and resolve calendar conflicts
-   Draft and respond to emails
-   Update CRM records and spreadsheets
-   Organize files and documents
-   Prepare reports or presentations
-   Research vendors, competitors, or business information
-   Follow up with clients or vendors
-   Update project management tools
-   Track outstanding tasks and deadlines
-   Support ad hoc requests from leadership

**In short:** You ensure daily operations stay organized, communication remains timely, and nothing falls through the cracks.

### **Key Metrics for Success**

-   Task accuracy and on-time completion
-   Calendar and scheduling accuracy
-   Responsiveness during working hours
-   CRM and data accuracy
-   Clean and organized documentation
-   Timely completion of follow-ups
-   Client and stakeholder satisfaction
-   Reliability and consistency of administrative support

### **Why This Role Stands Out**

-   Broad exposure to business operations
-   Opportunity to work closely with U.S.-based businesses and leadership
-   High ownership over day-to-day execution
-   Fully remote work environment
-   Exposure to modern CRM, productivity, and project management tools
-   Strong career progression into:

-   Senior Virtual Assistant
-   Executive Assistant
-   Project Coordinator
-   Operations Coordinator
-   Operations Manager

### **Interview Process**

1.  Initial Phone Screen
2.  **Spark Hire Intro Video**
3.  Video Interview with Pavago Recruiter
4.  Practical Task – Calendar/inbox management or research scenario
5.  Client Interview
6.  Offer & Background Verification

### **Apply Now**

If you:

-   Are highly organized and dependable
-   Enjoy supporting teams and keeping operations running smoothly
-   Have strong administrative, scheduling, and communication skills
-   Learn new systems quickly
-   Take ownership and follow through consistently

This is a strong opportunity to become a trusted support partner for a growing business while developing your career in administration and operations.

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