# Inside Sales Manager

**Company:** [MyUtilities](http://jobs.workable.com/companies/wVPxeYzWBFut57Rf71Nfhv.md)
**Location:** Dallas, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Sales

[Apply for this job](http://jobs.workable.com/view/bce93c09-6405-4cba-882c-107aced5daa0)

## Description

**Inside Sales Manager**

$100k Base | $120k–$140k+ OTE Depending on Performance | Full-Time | In-Office | Dallas, TX  

**Build a High-Performance Inside Sales Team**

We’re building a high-performance inside sales organization — and we’re looking for a leader who can help scale it.

MyUtilities helps simplify one of life’s most stressful moments: moving. Through our platform and partner network, customers request essential home services like electricity, internet, TV, and security before they move into a new home. Our team helps finalize those services and make the process seamless.

Our program is growing quickly. We already have strong lead flow, a growing team of Customer Enrollment Specialists, and meaningful operational scale. Now we’re focused on building the next level of coaching consistency, operational discipline, and performance infrastructure.

**That’s where this role comes in.**

We are looking for an Inside Sales Manager who can lead people well, drive accountability, and help improve the systems and processes behind the operation.

**What You’ll Be Responsible For:**

**Leading and Developing the Team**

You’ll directly help lead a growing inside sales organization of 20+ Customer Enrollment Specialists. This role is heavily focused on: coaching, accountability, operational execution, and performance improvement.

You’ll spend significant time:

-   coaching reps on conversion and communication
-   improving daily execution
-   reinforcing pipeline discipline
-   reviewing calls and customer interactions
-   and helping develop a strong team culture built around performance and trust

**Driving Performance**

You’ll help the team consistently improve key operational and sales metrics, including:

-   conversion rate
-   rep productivity
-   speed-to-lead
-   SLA compliance
-   pipeline hygiene
-   and cross-sell performance

This is not a “watch the dashboard” management role. We want someone who notices patterns, identifies breakdowns, and helps improve execution.

**Helping Improve the Machine**

Our program is still evolving, and we want leaders who can help build better structure. You’ll partner with leadership on:

-   workflow improvements
-   coaching processes
-   reporting visibility
-   operational consistency
-   and overall sales floor effectiveness

We are looking for someone who likes working both “in” the business and “on” the business.

**Hiringing & Team Development**

You’ll participate in interviewing and hiring new Customer Enrollment Specialists and help shape what great performance looks like as the team grows.

**What This Role Is**

-   A frontline leadership role with real operational ownership
-   A coaching-heavy management position
-   A chance to help shape and scale a growing inside sales operation
-   A role for someone who enjoys improving systems and workflows
-   A high-accountability environment with clear KPIs and expectations

## Requirements

**Who Thrives Here**

You’ll likely do well in this role if you:

-   naturally coach and develop people,
-   hold a high standard for execution,
-   care deeply about helping people improve,
-   enjoy identifying operational inefficiencies,
-   communicate clearly and directly,
-   stay calm under steady daily activity,
-   and know how to balance accountability with empathy.

**What We’re Looking For**

-   5+ years of leadership experience within inside sales, customer acquisition, contact center, or consumer sales environments
-   Experience leading performance-focused teams with clear KPIs and operational accountability
-   Strong coaching ability, especially around customer conversations, objection handling, and execution consistency
-   Experience improving workflows, processes, or operational systems
-   Strong reporting and analytical skills with the ability to draw actionable insights from performance data
-   Comfortable using CRM systems, reporting tools, Google Workspace, and sales coaching platforms
-   Experience with Gong or conversation intelligence tools is a plus
-   Strong communication, organization, and follow-through
-   Ability to operate effectively in a growing, evolving environment

## Benefits

**Work Environment**

-   Full-time, in-office role based in Dallas, TX
-   Monday–Friday schedule, typically 9:00 AM – 6:00 PM

**Compensation & Benefits**

The compensation package includes:

-   $100,000 base salary
-   $20,000 - $40,000+ bonus opportunity based on results achievement

We also offer:

-   Paid time off
-   Paid holidays
-   Health insurance coverage
-   Structured onboarding and leadership support

If you enjoy building teams, improving systems, coaching performance, and helping scale a growing operation, we’d love to talk with you.