# Dutch Speaking Technical Support Advisor -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/bcf41e4e-f727-495d-b00b-ac3fca414964)

## Description

Patrique Mercier Recruitment FR is a distinguished recruitment agency dedicated to connecting skilled professionals with leading employers. We are thrilled to offer an opportunity for a Dutch Speaking Technical Support Advisor to join our committed customer service team. This role is perfect for individuals with a solid technical background and a passion for delivering exceptional support to Dutch-speaking clients.

  

### Responsibilities

-   Provide high-quality technical support to Dutch-speaking customers through phone, email, and chat channels.
-   Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
-   Educate customers on product features and best practices for optimal usage.
-   Accurately document customer interactions and resolutions in our CRM system.
-   Collaborate with product and engineering teams to address and escalate complex issues.
-   Follow up with customers to ensure complete satisfaction with the solutions provided.
-   Stay informed on product changes and industry developments to enhance the quality of support.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Previous experience in technical support or customer service is highly desirable.
-   Strong technical aptitude with excellent troubleshooting skills.
-   Exceptional attention to detail and analytical problem-solving capabilities.
-   Strong verbal and written communication skills with a focus on customer experience.
-   Experience with CRM systems and remote support tools is advantageous.
-   Ability to work independently and as part of a collaborative team.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...