# French-Speaking Customer Experts for a Car Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/bdb70c1a-6ed0-4d26-8e5a-a211b20f7138)

## Description

Mercier Consultancy MD is currently seeking skilled French-Speaking Customer Experts to join our dynamic team supporting a prominent car company in Greece. In this role, you will provide exceptional customer service and support to French-speaking customers, ensuring their inquiries regarding automotive products, services, and after-sales support are efficiently addressed.

  

### Key Responsibilities

-   Provide excellent customer support to French-speaking clients via phone, email, and chat about car products, services, and maintenance.
-   Assist customers with product information, service appointments, troubleshooting, and prompt resolution of issues.
-   Maintain detailed and accurate records of customer interactions within the CRM platform.
-   Collaborate closely with sales, technical, and service teams to improve customer satisfaction.
-   Stay updated on the latest car models, features, and company policies to offer precise assistance.
-   Contribute feedback to optimize customer service processes and enhance overall client experience.

## Requirements

-   Fluency in French (both spoken and written) is mandatory; proficiency in English is a plus.
-   Previous customer service experience, ideally within the automotive industry, is preferred.
-   Strong communication and interpersonal skills with a customer-oriented mindset.
-   Ability to manage multiple tasks efficiently in a fast-paced environment.
-   Familiarity with CRM systems and digital customer support tools is advantageous.
-   Willingness to relocate and work in Greece.
-   Passion for cars and strong problem-solving skills.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...