# Case Manager

**Company:** [The Law Collective, APLC](http://jobs.workable.com/companies/obgJSHNgK4rLJdStRBLAgb.md)
**Location:** Los Angeles, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/bdbe01a4-7a57-4b7d-bb7e-c2834d3186a0)

## Description

**Case Manager — Pre-Litigation Phase**

**About the firm**

The Law Collective is a Los Angeles-based personal injury law firm founded by two brothers, with offices throughout California and Nevada. The firm represents accident victims on a contingency fee basis across practice areas including car accidents, Uber/Lyft accidents, workers' compensation, wrongful death, and catastrophic injury, with a track record of multimillion-dollar settlements and verdicts. The Law Collective's teams are bilingual (Spanish/English) to serve clients across its markets.

**Job Summary**

The Case Manager is responsible for driving the case forward day-to-day throughout the entire pre-litigation phase, from opening the claim through preparing for negotiation or transition to litigation. The role combines administrative tasks with some legal-adjacent work, under the supervision of the Pre-Litigation Attorney.

**Key Responsibilities**

-   Interview clients, witnesses, and police officers to reconstruct the facts of the accident
-   Contact insurance carriers (both third-party and the client's own) to open and follow up on the claim
-   Investigate the opposing party (policy limits, assets, relevant background)
-   Gather police reports and supporting case evidence
-   Manage the client's medical treatment: review medical reports and recommendations, coordinate appointments, obtain referrals for additional treatment
-   Maintain consistent follow-up with the client throughout the process
-   Keep records updated on medical treatment, bills, deadlines, offers, and liability issues
-   Collaborate with the attorney in gathering and organizing evidence to prepare the demand letter
-   Keep the case organized and up to date in the firm's system/CRM
-   Escalate any major legal decision or negotiation to the supervising attorney as needed

## Requirements

**Requirements**

-   Approximately 3-4 years of experience as a Case Manager in personal injury
-   Experience interviewing clients and witnesses, and handling communication with insurance carriers
-   Experience using a legal CRM (Filevine, Litify, Needles, or similar)
-   Ability to manage a high caseload in an organized manner
-   Strong communication skills and ability to handle sensitive situations (clients under stress)  
    

**Desired Skills (not disqualifying)**

-   Experience mentoring more junior case managers
-   Basic knowledge of liability assessment and case valuation
-   Bilingual Spanish/English

## Benefits

-   Health, dental, and vision insurance
-   Above the market salary 
-   Vacation and PTO
-   Legal benefits required under California law