# Spanish Customer Service for Leading Smart Home Tech Firm - Relocation to Athens

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/be26d16a-9d9a-41c5-8bdf-63099a0cf779)

## Description

Mercier Consultancy is pleased to announce an exciting opportunity for a Spanish Customer Service Representative to join a leading Smart Home Technology Firm. This role involves relocation to Athens, Greece, and offers the chance to work in a cutting-edge industry focused on innovative home automation solutions.

In this role, you will be responsible for providing top-tier customer support to Spanish-speaking clients, assisting with product inquiries, technical troubleshooting, and service-related questions. Your expertise will help ensure customer satisfaction and drive the adoption of smart home technologies.

### Responsibilities

-   Provide exceptional customer service in Spanish for smart home technology products and services
-   Assist with product setup, troubleshooting, and resolving technical issues
-   Guide customers through product features and usage to maximize satisfaction
-   Document customer interactions and technical details thoroughly in CRM systems
-   Collaborate with engineering and product teams to escalate and resolve complex issues
-   Stay informed about the latest developments and trends in smart home technology

## Requirements

-   Fluent in Spanish and English, with excellent communication skills
-   Willingness to relocate to Athens, Greece
-   Strong customer service skills with a technical aptitude
-   Experience in customer service or technical support, preferably in smart home technology or related sectors
-   Ability to troubleshoot and resolve technical problems efficiently
-   Detail-oriented with strong organizational and problem-solving abilities
-   Familiarity with CRM software and customer support tools
-   Enthusiasm for technology and innovation

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...