# German-Speaking Customer Experts for an Electronics Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/be841aae-e620-4ee9-ac88-9d0ac4f87082)

## Description

Mercier Consultancy MD is seeking motivated German-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will deliver excellent customer service to German-speaking clients, handling product inquiries, technical support, and after-sales assistance.

  

### Key Responsibilities

-   Provide professional support to German-speaking customers regarding electronic products and services via phone, email, and chat.
-   Assist customers with technical troubleshooting, product information, and order inquiries efficiently and accurately.
-   Maintain detailed and accurate records of customer interactions using CRM systems.
-   Collaborate with product and technical teams to resolve complex issues effectively.
-   Stay updated on product developments, company policies, and industry trends to offer accurate guidance.
-   Offer feedback to continuous improvement initiatives enhancing customer satisfaction.

## Requirements

-   Fluency in German (spoken and written) is mandatory; proficiency in English is advantageous.
-   Previous experience in customer service or technical support, preferably in the electronics sector.
-   Strong communication and problem-solving skills with a customer-focused attitude.
-   Ability to handle multiple tasks in a fast-paced environment effectively.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and commitment to excellent customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...