# Senior Expert - Software Engineer (Account Management)

**Company:** [Qiddiya Investment Company](http://jobs.workable.com/companies/tk4V8ANoyWMw9Js529uotH.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Qiddiya Technology

[Apply for this job](http://jobs.workable.com/view/beb03d53-6b85-4797-8097-368def51a7dc)

## Description

Qiddiya Digital is seeking highly experienced and hands-on Senior Expert of Software Engineer – Digital Platforms to take technical ownership of critical digital product domains across Qiddiya’s ecosystem. 

This is a senior individual contributor role with strong technical authority. While the position has no direct line-management responsibility, it will provide technical leadership to vendor engineering teams and remain accountable for the quality, resilience, reliability, security, performance, and operational readiness of the assigned platform. 

A key objective is to eliminate black-box delivery, retain critical knowledge within Qiddiya, and ensure Qiddiya remains in full control of its digital platforms.

-   Take end-to-end technical ownership of the assigned digital domain. 

-   Define and maintain the target architecture, engineering standards, and technical roadmap. 

-   Provide hands-on technical leadership across design, implementation, integration, release, and production operations. 

-   Lead and challenge vendor engineering teams, ensuring compliance with Qiddiya Digital standards. 

-   Review and approve architecture, APIs, data models, integrations, code quality, and major technical decisions. 

-   Validate vendor deliverables using clear acceptance criteria and measurable technical evidence. 

-   Ensure solutions are resilient, reliable, scalable, secure, observable, maintainable, and cost efficient. 

-   Define and monitor technical KPIs, service-level objectives, availability, latency, recovery, and performance targets. 

-   Ensure appropriate automated testing, CI/CD controls, monitoring, logging, tracing, and alerting are in place. 

-   Validate release plans, rollout strategies, rollback procedures, capacity testing, disaster recovery, and production readiness. 

-   Lead technical incident management, root-cause analysis, and permanent remediation. 

-   Identify and manage technical debt, architectural risks, recurring incidents, and operational weaknesses. 

-   Maintain architecture documentation, technical decisions, runbooks, and support procedures. 

-   Drive knowledge transfer and ensure Qiddiya can independently operate and evolve the platform. 
-   Promote reusable capabilities and common engineering practices across Qiddiya’s digital assets.

## Requirements

-   Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
-   Extensive software-engineering experience in a Lead, Staff, Principal Engineer, Technical Lead, or senior architecture role. 
-   Strong hands-on engineering capability and the ability to challenge implementation-level decisions. 

-   Experience designing and operating large-scale, distributed, cloud-native, and highly available platforms. 

-   Experience with customer-facing digital products, commerce, payments, loyalty, identity, ticketing, mobile, or similar platforms. 

-   Strong knowledge of APIs, microservices, event-driven architecture, distributed systems, data consistency, and failure recovery. 

-   Strong experience with resilience, observability, performance engineering, security, automated testing, CI/CD, and production operations. 
-   Proven experience overseeing vendors, system integrators, or outsourced engineering teams. 

-   Strong incident-management, root-cause-analysis, and problem-management experience. 

-   Strong communication, stakeholder-management, and technical decision-making skills.