# Front Office Agent Ovea Paros

**Company:** [SWOT Hospitality Management Company](http://jobs.workable.com/companies/eyjxnBqyLy69kRKrMfzunJ.md)
**Location:** Paros, Greece
**Workplace:** on site
**Department:** KOA PAROS

[Apply for this job](http://jobs.workable.com/view/bec21fde-da9c-4907-854f-84769f444cf1)

## Description

SWOT Hospitality is excited to announce an opening for a

**Front Office Agent**

at **KOA by Kyma New York, located in the beautiful island of Paros**.

## Requirements

As a Front Office Agent, your primary responsibilities will include but are not limited to:

-   Welcoming guests with a warm and friendly attitude during check-in and check-out processes.
-   Managing reservations, handling inquiries, and providing accurate information about hotel services and amenities.
-   Processing payments and verifying guest identification according to hotel policy.
-   Assisting guests with requests, offering concierge services including booking transportation and recommending local attractions.
-   Collaborating with other departments to ensure consistent guest satisfaction.
-   Maintaining a tidy front desk area and ensuring all front office procedures adhere to hotel policies.

Qualifications:

-   Proven experience in a similar role within the hospitality industry.
-   Strong communication skills, both verbal and written, with proficiency in English.
-   Familiarity with hotel management software (e.g., OPERA, FIDELIO) is preferred.
-   Customer-focused approach with a friendly disposition.
-   Ability to work flexible hours, including weekends and holidays.
-   Strong organizational skills and attention to detail.

## Benefits

-   Career development opportunities
-   Employee wellbeing activities
-   Excellent working environment
-   Accommodation
-   Meals