# Administrator

**Company:** [Retirement Villages Group](http://jobs.workable.com/companies/fPmKbXe7q45u1XFZzof3hT.md)
**Location:** Royal Tunbridge Wells, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** Paramount Place

[Apply for this job](http://jobs.workable.com/view/bfc04a33-f675-4e78-9010-6833fdab3638)

## Description

Are you a warm, organised, and proactive individual looking to make a meaningful impact in a welcoming community environment?

Paramount Place Retirement Village is our brand-new retirement community in the heart of Tunbridge Wells, designed to bring people together through exceptional living, wellbeing, and hospitality. We are seeking an Administrator / Receptionist to join our growing team in a full-time role of 37.5 hours per week, working any 5 days over 7, with shifts scheduled between 8am and 8pm.

This is an exciting opportunity to be the face of our vibrant community - supporting not only our residents, but also members of the wider local community who will enjoy our restaurant and facilities.

### The Role

As the first point of contact for residents, visitors, guests, and the public, you will provide a warm welcome and professional administrative support across the village.

Responsibilities include:

-   Greeting and directing residents, visitors, and members of the public with professionalism and warmth
-   Managing the telephone system and supporting day-to-day reception operations
-   Booking meeting rooms, guest suites, restaurant reservations, and parking
-   Maintaining site directories and ensuring front-of-house presentation remains exceptional
-   Supporting fire and emergency procedures as a designated first responder
-   Assisting with general administrative duties and payroll support for the General Manager
-   Helping create a friendly, community-focused atmosphere throughout the village

### About You

We are looking for someone who:

-   Has previous experience in a receptionist, administration, or customer service role (1–3 years preferred)
-   Is highly organised, approachable, and confident communicating with a wide range of people
-   Thrives in a team-oriented, customer-focused environment
-   Is comfortable using IT systems and handling confidential information sensitively
-   Enjoys being part of a brand-new community and helping shape an exceptional resident experience

### What We Offer

-   A fulfilling role within a supportive and values-driven organisation
-   The opportunity to make a genuine daily difference to residents and visitors alike
-   Training and development opportunities to support your success
-   A chance to be part of an exciting new retirement community from the very beginning

If you are passionate about people, hospitality, and community, we would love to hear from you.

**Apply today and become part of something special at Paramount Place Retirement Village!**