# Customer Service Agent

**Company:** [Datamark, Inc.](http://jobs.workable.com/companies/sTRP3hFwZB84jWGcCVwj8H.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Mumbai

[Apply for this job](http://jobs.workable.com/view/c01e74e8-5754-4e2f-a71e-7eae94a10e7e)

## Description

**DATAMARK, Inc.** is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

-   Determining the language needs of the caller
-   Entering appropriate customer information as needed
-   Accessing appropriate databases
-   Quickly transferring calls to the appropriate staff member
-   Providing additional assistance when needed

## Requirements

-   Excellent customer service, communication and interpersonal skills
-   Ability to enter and access information using a computer terminal while responding to customer needs
-   Excellent keyboarding skills
-   Professionalism, accuracy and speed are essential
-   Excellent command of the English Language – no other language skills are require

**Location:** Thane West

**Job Type:** Work from Home (**Only candidates residing in Mumbai will be considered.**)

## Benefits

-   Private Health Insurance
-   Paid Time Off
-   Work From Home
-   Performance Bonus