# German Speaking Customer Service for Travel Company in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/c0779cd8-0c35-457e-9626-a63128fd3801)

## Description

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a German Speaking Customer Service Representative to join a leading travel company based in Greece. This role involves delivering exceptional service to German-speaking clients while assisting them with their travel plans and inquiries.

  

### Responsibilities

-   Provide outstanding customer service to German-speaking travelers via phone, email, and chat.
-   Assist customers with travel bookings, itinerary changes, and general travel-related questions.
-   Handle customer complaints and resolve issues efficiently to ensure customer satisfaction.
-   Collaborate with internal teams and travel partners to coordinate seamless travel experiences for clients.
-   Stay updated on travel policies, offers, and procedures to provide accurate information.
-   Maintain detailed records of customer interactions and transactions.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Previous experience in customer service, ideally within the travel or tourism industry.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and the ability to handle sensitive situations professionally.
-   Proficiency with customer service software and Microsoft Office tools.
-   Detail-oriented and highly organized with the ability to multitask effectively.
-   Passion for travel and helping customers create memorable experiences.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks