# Claims and Support (Amazon)

**Company:** [Remote VA](http://jobs.workable.com/companies/hAm4mKC46gqpuMBQgskcuR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/c0a1eaf7-92ee-453f-a52f-6fae643e2409)

## Description

We are seeking a focused and detail-oriented General Secretary to support Amazon seller/vendor operations. This role involves submitting claims, handling disputes, and working within client-provided systems with a high level of accuracy and patience.

Key Responsibilities

-   Submit claims on behalf of Amazon seller/vendor accounts.
-   Monitor, track, and follow up on claim statuses and resolutions.
-   Handle disputes and ensure proper documentation is provided.
-   Accurately input and manage data using Microsoft Excel.
-   Follow detailed instructions and SOPs for claim submission processes.
-   Maintain organized records of claims and communications.
-   Communicate updates clearly with internal teams or clients as needed.

## Requirements

-   Strong attention to detail and high level of accuracy.
-   Patient, focused, and able to follow instructions precisely.
-   Proficiency in Microsoft Excel.
-   Good written communication skills.
-   Ability to work independently and manage repetitive tasks efficiently.
-   Experience with Amazon Seller/Vendor Central is a plus (training will be provided).

## Benefits

Purely work-from-home

Night Shift (EST)

Weekly pay