# Norwegian Speaking Mobile Support Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/c11708f2-8d07-43ba-9264-2d0836c546fe)

## Description

Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Mobile Support Specialist. This position is perfect for individuals who are enthusiastic about mobile technology and have a knack for customer service. In this dynamic role, you will support Norwegian-speaking clients with their mobile device questions and technical issues to ensure an outstanding customer experience.

  

### Responsibilities

-   Provide high-quality support to Norwegian-speaking customers via phone, email, and chat regarding mobile device-related inquiries.
-   Troubleshoot and resolve various technical problems related to mobile applications, connectivity, and device functionality.
-   Assist customers in enhancing their mobile device usage and offer customized solutions tailored to their needs.
-   Document all support interactions and solutions accurately in the customer relationship management (CRM) system.
-   Collaborate with technical teams to escalate complex issues and contribute to the improvement of support processes.
-   Follow up with customers to ensure complete satisfaction and resolution of issues.
-   Stay up-to-date with the latest trends in mobile technology to provide informed support.

## Requirements

-   Proficiency in Norwegian and English, with excellent verbal and written communication skills.
-   Previous experience in mobile support or technical support is advantageous.
-   Strong diagnostic and troubleshooting skills, especially with mobile devices.
-   Outstanding customer service abilities and effective communication skills with a diverse clientele.
-   Familiarity with mobile applications and support tools is a plus.
-   Ability to work independently and efficiently in a remote working environment.
-   A passion for technology and a commitment to continuous learning in the mobile industry.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...