# Instructional Design/ Curriculum Designer

**Company:** [Diversified Services Network, Inc.](http://jobs.workable.com/companies/dkdrpy1Um98xx7gHkUjJ68.md)
**Location:** Peoria, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/c14730c7-6932-43d7-9bd9-21d4e8a60d58)

## Description

Diversified Services Network, Inc. (DSN) is seeking a full-time **Business Development Consultant/Instructional Design/Curriculum Designer** to join our team in **Peoria, IL!** We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

**JOB RESPONSIBILITIES:**                 

Assists with developing and delivering training modules, courses and programs; ensuring that courses and materials are relevant to the organization's customer service processes.

Assists with gathering customer service performance data to measure success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.

Reviewing and maintaining training materials to ensure compliance with organizational policies and procedures.

## Requirements

**EDUCATION & EXPERIENCE REQUIRED:**

-   Bachelor’s degree or higher in Education or Instructional Design
-   2 yrs of relevant work experience required regardless of education level. Instructional Design Certificate acceptable with at least four years’ relevant work experience.

**REQUIRED SKILLS:**

-   Previous demonstrated experience in instructional design:

-   ADDIE models
-   Familiarity with adult learning principles

-   Proven demonstration to create training courses.
-   To perform business needs analysis.
-   To apply current instructional design standards

**DESIRED SKILLS:**

-   Familiarity with dominKnow ONE suite of authoring tools
-   Familiarity with process and products
-   Proficiency with conducting DACUM events
-   Familiarity with Questionmark

**SOFT SKILLS REQUIRED:**

-   Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
-   Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
-   Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
-   Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
-   Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
-   Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
-   Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
-   Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.

## Benefits

-   401(k)

-   Dental insurance
-   Vision Insurance
-   Disability insurance
-   Employee assistance program
-   Health insurance
-   Health savings account
-   Life insurance
-   Paid time off
-   Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! [https://www.dsnworldwide.com](https://www.dsnworldwide.com)

Salary expectations: 50,000-58,000 per annual