# Strategic Growth Manager (Financial Services)

**Company:** [ARVO](http://jobs.workable.com/companies/wWx7xYVAMuutSiFZKc2oQm.md)
**Location:** Cape Town, South Africa
**Workplace:** on site
**Employment type:** Full-time
**Department:** ARVO Client

[Apply for this job](http://jobs.workable.com/view/c2755168-a6dd-4cd2-93ce-9285d71f0478)

## Description

### Strategic Growth Manager

**Location:** Ideally Cape Town (head office based in Gardens) but ideal candidate can also reside in Johannesburg.

**Potion type:** Full-time, permanent position.

### About the role

Our client is seeking a **Strategic Growth Manager** to own and grow revenue across a portfolio of enterprise accounts. The role spans the full customer lifecycle: onboarding, value realisation, retention, and expansion using data, commercial rigour, and senior stakeholder engagement to deliver measurable outcomes.

### About the company

Our client is a fast-growing technology partner to large enterprises. They value high ownership, low-ego collaboration, and performance in a high-trust environment, and they work cross-functionally to deliver a best-in-class client experience.

### Responsibilities

-   Own the enterprise client journey end-to-end: onboarding, value delivery, retention, and account development.
-   Grow revenue through adoption, upsell, and cross-sell by analysing usage and commercial trends to spot and close gaps.
-   Serve as a strategic advisor to senior stakeholders; build multi-level, consultative relationships that drive alignment and outcomes.
-   Champion product performance in client environments; remove blockers and embed best-practice implementation.
-   Ensure service excellence: oversee SLAs, track tickets and escalations proactively, and coordinate timely resolution.
-   Collaborate cross-functionally with Sales, Product, Legal, Support, Finance, Data, and Leadership to deliver a seamless client experience.

### What is on offer

-   **Base salary:** **R81,250–R120,000 per month**, aligned to level and experience.
-   **Commission:** Details to be discussed in offer stage
-   **Equity:** Details to be discussed in offer stage
-   **Growth & impact:** autonomy to shape account strategy, visibility with senior leadership, and the chance to drive meaningful revenue outcomes.

## Requirements

### Requirements

-   Bachelor’s degree or equivalent practical experience.
-   5+ years in management consulting, product management, investment/portfolio management, or a closely related field.
-   Strong commercial acumen; connects business drivers to value and revenue outcomes.
-   Analytical, data-driven decision-maker with solid problem-solving and project management skills.
-   Confident engaging executive stakeholders; excellent communication, influence, and negotiation abilities.
-   High-EQ relationship builder who thrives in fast-paced, high-ownership environments.
-   Nice to have: analytical/statistical background; familiarity with payments/e-commerce technologies and market trends.
-   Logistics: willingness to travel as needed (up to ~30% of your time).