# Admin / Customer Service

**Company:** [ReWorks Solutions](http://jobs.workable.com/companies/xvSAzd7Pbm86eEqxtSHZLV.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** ReWorks JH

[Apply for this job](http://jobs.workable.com/view/c3c0ffe6-75cd-4052-813c-21be63364f9d)

## Description

**Position:** Admin / Customer Service

**Working Hours:** US Hours (9am-5pm EST)

**Full-Time, Remote Work.**

**Salary:** South African Rand (ZAR)

### Key Responsibilities

-   Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner.
-   Perform general administrative duties including scheduling, data entry, and document management.
-   Maintain organized records and files to ensure efficient operations.
-   Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows.
-   Assist with resolving customer issues and escalating them when necessary.
-   Support daily operational tasks to improve process efficiency and client satisfaction.

## Requirements

-   Proven experience in administrative and customer service roles.
-   Excellent verbal and written communication skills.
-   Strong organizational and multitasking abilities.
-   Proficiency with Microsoft Office Suite and common office tools.
-   Ability to handle customer inquiries with patience and professionalism.
-   Attention to detail and problem-solving skills.
-   Ability to work independently and collaboratively in a remote setting.

## Benefits

1.  Comfortable working U.S. hours
2.  Remote work from home

_**Fraud Disclaimer:**_  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.