# Pharmacy Lead

**Company:** [LifeMD](http://jobs.workable.com/companies/p4hNRBaGFuGu8tuUYfHqoD.md)
**Location:** Lancaster, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/c3c5c43b-ed54-4d7e-8b1e-9893f8435057)

## Description

**About** **us**

LifeMD is a leading provider of virtual primary care committed to enhancing access to quality and affordable virtual and in-home healthcare. Catering to a wide range of health needs, LifeMD covers over 200 conditions, including primary care, men’s and women’s health, allergy & asthma, and dermatology. The company operates a vertically-integrated proprietary digital care platform, backed by a 50-state affiliated medical group and a US-based patient care center. LifeMD was recently ranked #166 in the 2023 Deloitte Fast 500.

**About the role**

This position will play a vital role in our high-volume mail-order pharmacy. As a closed-door pharmacy, our focus is on fulfilling patient prescriptions.

Fulfillment Managers play a key role in ensuring the efficient and accurate processing of orders, shipment of products, inventory management, and quality control. This position requires a blend of operational knowledge, leadership ability, and strong organizational skills to maintain smooth fulfillment operations and meet customer expectations. in an accurate, timely manner. Patient interaction will be limited.

**Responsibilities**

-   Oversee daily workflow of pharmacy technicians to ensure prescriptions are filled accurately, efficiently, and in compliance with laws and policies.
-   Assign daily tasks and monitor technician performance.
-   Serve as the point of contact between technicians, pharmacists, and management.
-   Assist with policy and procedure updates to improve workflow.
-   Handle complex or escalated prescription issues.
-   Maintain and ensure compliance with state and federal pharmacy regulations.
-   Train new pharmacy technicians and technician trainees on workflow, systems, and pharmacy policy.
-   Provide day-to-day work direction and informal performance feedback to pharmacy technicians and technician trainees; refer hiring and termination decisions to the Pharmacist in Charge or Operations Manager.
-   Provide the Pharmacist in Charge (PIC) or Operations Manager with input on staff performance, coaching needs, and disciplinary matters.
-   Support the PIC with special projects, process improvement initiatives, and the implementation of new systems or automation.
-   Excellent team support by resolving issues quickly and professionally.

## Requirements

-   Must have completed a minimum of twelve (12) months of service as a Pharmacy Technician I with LifeMD.
-   Must hold and maintain an active Pharmacy Technician registration with the State of Pennsylvania.
-   Must demonstrate strong teamwork skills and professionalism.
-   Exhibits leadership qualities that elevate team performance and ensure accountability among peers. including the ability to take initiative and effectively resolve problems.
-   Must be available to work one (1) Saturday per month, as scheduled.
-   Must have achieved a performance rating of Meets Expectations or higher. No corrective actions with the last 12months

## Benefits

-   Starting Pay: $26/hr - $28/hr
-   Health Care Plan (Medical, Dental & Vision)
-   401K with company match
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Training & Development