# Waiter/Waitress

**Company:** [Rotana Hotels](https://jobs.workable.com/companies/1DHZUVfKm32Sn3vTDAotSL.md)
**Location:** Dubai, United Arab Emirates
**Workplace:** on site
**Employment type:** Full-time
**Department:** Al Jaddaf Rotana Suite Hotel

[Apply for this job](https://jobs.workable.com/view/c3ed60ba-1480-4b80-8700-acbaf995c2fa)

## Description

We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.

Key Responsibilities:

\- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel

\- Greet and seat customers and serve them in a professional, discreet and personalized way

\- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests

\- Consistently monitor quality of Food & Beverage being served

\- Practice good customer relations and attend to customer complaints queries satisfactorily

\- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

\- Responsible for all service preparations before, during and after the service (mis en place and mis en scene)

\- Ensure minimum wastage, breakage and spoilage

\- Actively use upselling techniques to exceed guest expectations and increase revenue

## Requirements

Education, Qualifications and Experience

You should ideally have a diploma in hospitality or a vocational training in Food & Beverage with previous experience as a Waiter Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essential.

Knowledge and Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude.

You will thrive working in a busy environment and stay calm under pressure, have strong attention to detail and should possess the following competencies

\- Adaptability

\- Customer Focus

\- Recognizing Differences

\- Taking Responsibility

\- Teamwork

\- Understanding the Job