# Norwegian Speaking Online Shopping Advisor -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/c4a6d36b-a3cd-4acb-8b6c-936fdc5a3fdc)

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Norwegian Speaking Online Shopping Advisor. If you have a passion for customer service and a knack for online shopping, this role is ideal for you. As an Online Shopping Advisor, you will assist Norwegian-speaking customers in their shopping journey, ensuring they receive the highest level of service and support.

  

### Responsibilities

-   Engage with Norwegian-speaking customers through chat, email, and phone to address their online shopping inquiries.
-   Provide comprehensive product information and personalized recommendations to enhance the customer experience.
-   Manage inquiries related to order statuses, returns, and exchanges in a friendly and efficient manner.
-   Assess customer needs and offer tailored solutions to improve their shopping experience.
-   Stay informed about product offerings, promotions, and company policies to relay accurate information to customers.
-   Document customer interactions properly to ensure follow-up and quality assurance.
-   Collaborate with the team and other departments to resolve customer issues and improve service processes.

## Requirements

-   Fluency in Norwegian and English, with strong verbal and written communication skills.
-   Experience in customer service, particularly in an online shopping or e-commerce environment.
-   A passion for e-commerce and a good understanding of online shopping habits.
-   Able to connect with customers effectively, providing empathetic and efficient support.
-   Familiarity with customer service software and e-commerce platforms.
-   Excellent multitasking and organizational skills to handle various customer inquiries effectively.
-   A positive team player dedicated to ensuring customer satisfaction and service excellence.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...