# Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

**Company:** [speakit](https://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Thessaloniki, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](https://jobs.workable.com/view/c4e20d68-09d0-44d8-b620-91334b159924)

## Description

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity.

As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.

**Your responsibilities:**

-   Provide customer support via phone and/or chat.
-   Handle enquiries related to Cybersecurity products, subscriptions and account services.
-   Identify customer needs and offer accurate, timely solutions.
-   Maintain a professional, empathetic and customer-focused approach.
-   Record and update customer information accurately in the system.
-   Work closely with your team to meet quality and performance targets.

## Requirements

-   Native or near-native level of Dutch.
-   Very good command of English.
-   Strong communication and problem-solving skills.
-   Customer service experience is an advantage, but not mandatory.
-   A positive attitude, reliability and willingness to learn.
-   EU citizenship or a valid work permit for Greece.

## Benefits

-   €1,450 gross per month.
-   Monthly performance bonus.
-   Two months of paid accommodation for abroad candidates.
-   Flight tickets to Greece.
-   €350 coverage of real-estate agency fees.
-   Private health insurance.
-   Meal voucher.
-   Transportation allowance.
-   Paid training and continuous development opportunities.
-   International, multicultural working environment.
-   The opportunity to build your career within a leading global company.

**Start your next career chapter in Greece and become part of a team that helps people stay protected in the digital world.**