# WMS Consultant - MAWM **Company:** [Fulfillment IQ](http://jobs.workable.com/companies/6RrT3feuWQiGtMQLZacjSa.md) **Location:** Remote **Workplace:** remote **Employment type:** Full-time **Department:** WMS [Apply for this job](http://jobs.workable.com/view/c5840572-5209-4b72-8fca-5dd062ecdf31) ## Description **General Information:** **Job Title:** **WMS Consultant – MAWM** **Location: Seattle, WA, United States (Remote)** **Job Type: Full-Time**  **Travel Expectations: Up to 50% travel, based on customer requirements.** **Reporting Line: Co-Founder & COO** **About Fulfillment IQ (FIQ):**    Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.  We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.  Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.  If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.  **Role Overview:**  We are seeking a highly experienced Warehouse Management Systems (WMS) Consultant with deep expertise in Manhattan Active WMS to lead and support a large-scale WMS transformation across our distribution network. This role is both strategic and hands-on, requiring strong technical, functional, and leadership capabilities. You will be responsible for designing, configuring, testing, and deploying Manhattan Active WMS solutions, while also serving as a key consultant between business operations and engineering.  **Key Responsibilities:**  - Lead full-cycle implementations of Manhattan Active WMS across multiple distribution centers. - Configure and design WMS processes tailored to business needs, including Receiving, Pick, Pack, and Ship workflows. - Collaborate with stakeholders to gather and document requirements, define system design, and ensure alignment with operational goals. - Conduct ongoing analysis of supply chain processes to identify opportunities for improvement. - Create detailed documentation including process flows, use cases, business rules, and system design artifacts. - Manage project timelines, deliverables, budgets, and performance metrics. - Support testing strategies and validate functional changes in WMS. - Provide insights and recommendations to stakeholders on WMS strategy and execution.  **Required Skills & Experience:**  - Bachelor’s degree in Computer Science, Information Systems, Business, or related field; or equivalent work experience. - 8+ years of consulting experience in Supply Chain for Retail, or Consumer Goods industries. - Minimum of 2 full-cycle implementations of Manhattan Active WMS. - Strong hands-on experience with Manhattan Active WMS and configuration. - Experience with Manhattan Proactive Extension development. - Strong working knowledge of standard warehouse processes – receiving, putaway, cross dock, pick/pack and shipping. - Familiarity with JSON and Postman for API testing and integration. - Experience with Configuration Director and managing multi-configuration environments. - Proficiency in Agile methodologies and project execution. - Excellent communication and stakeholder management skills, including executive-level engagement. - Strong analytical, problem-solving, and troubleshooting capabilities. **Preferred Qualifications:**  - Experience with system integration technologies and cloud platforms such as Google Cloud Platform (GCP) and AWS. - Experience with integration between WMS and business ERP systems. - Knowledge of distribution center transportation and logistics. - Experience with Manhattan SCI reporting and analytics tools.  **What Success Looks Like in the First 90 Days:**  **30 Days In**  - Gain a clear understanding of the client environment, current WMS setup, and ongoing project scope. - Familiarize yourself with Manhattan Active WMS configurations, integrations, and key workflows (receiving, putaway, picking, packing, shipping). - Build strong working relationships with stakeholders across business, operations, and engineering teams. - Review existing documentation, configurations, and open issues to identify key gaps and improvement opportunities. - Contribute to initial discussions around requirements, system design, and testing strategies. **60 Days In**  - Drive solution design and participate in configuration and integration planning.  - Lead workshops and design sessions with stakeholders.  - Identify risks, gaps, and optimization opportunities in processes and systems.  - Support SIT/UAT planning and execution readiness.  - Demonstrate progress in implementation milestones and solution alignment.  **90 Days In**  - Independently manage end‑to‑end deliverables for assigned areas within the WMS implementation. - Successfully support or lead go‑live readiness and deployment activities, ensuring a smooth transition to production. - Provide strategic input on WMS design, integrations, and future enhancements. - Deliver measurable improvements in process efficiency, system stability, and operational performance. - Be recognized as a trusted consultant by stakeholders, contributing to both technical execution and business outcomes. **Key Performance Indicators (KPIs):**  - **Project Delivery:** Timely completion of WMS implementations and project milestones. - **System Quality & Stability:** Reduction in post‑go‑live defects and improved system performance. - **Process Efficiency Improvement:** Measurable improvements in warehouse operations (productivity, accuracy, cycle time). - **Stakeholder Satisfaction:** Positive feedback from business, operations, and technical stakeholders. - **Testing & Go‑Live Success:** High test case pass rates and smooth go‑live with minimal rework. **Why You’ll Love Working Here:**    At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.  We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact.  We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.  Here’s what makes Fulfillment IQ a rewarding place to work:  **Work That Matters**  You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.  **Career Growth That Matters**  We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.  **Flexibility to Thrive**  We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.  **We Celebrate Impact**  From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.  **A Collaborative Culture**  You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.  **Perks you’ll appreciate:**  **Health & Wellness**  - Comprehensive health and dental coverage for you and your family (region-specific plans)  - Employee wellness programs where applicable  **Time Off**  - Competitive paid time off (PTO), sick leave, and public holidays  - Flexible leave policies that respect local labor standards  **Retirement & Financial Security**  - Retirement savings programs and employer contributions  - Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)  **Professional Growth**  - Dedicated learning and development budget  - Support for skills development, leadership growth, and career progression  **Flexible Work**  - Remote and hybrid work options  - Flexible working hours aligned to role and client needs  **Additional Perks**  - Equipment and workstation allowances  - Internet and business travel reimbursements  - Employee stock options (ESOP), where applicable  - Team events, meetups, and company offsites  **Life at Fulfillment IQ:**  Fulfillment IQ is a people-first company built in trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace.  **Learn More About Us:**  **Website: fulfillmentiq.com  LinkedIn: Fulfillment IQ  Spotify: eCom Logistics Podcast Spotify  YouTube: eCom Logistics Podcast YouTube**