# Onsite Service Technician

**Company:** [PRISM+](http://jobs.workable.com/companies/wGegwi2DQx7a5FRo2k9CSw.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Full-time
**Department:** Technical Support

[Apply for this job](http://jobs.workable.com/view/c60b6d5b-1f81-4613-99c7-72d97a4e94ee)

## Description

We are seeking a experience onsite technician to join our team. As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality. You will have chance to work on a variety of Prism products. The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.

**Responsibilities:**

-   Provide onsite technical support and assistance to customer in resolving hardware and software issue.
-   Diagnose and troubleshoot technical issues, including mechanical, electrical, and software related problems.
-   Repair or replace faulty components at customer side
-   Maintain detailed of service records, repairs and equipment inventory.

-   Follow safety protocols and guidelines to ensure a safe working environment.
-   Provide excellent customer service by addressing client inquiries and resolving issues promptly.
-   Collaborate with team members and contractors to complete projects and assignments.
-   Any other ad-hoc duties as assigned by superior/or manager

## Requirements

-   Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
-   Min 2 years’ experience as a Refrigerator/ Ceiling Fans/ Television/ Monitor onsite Technician or similar role.
-   Familiarity with electrical/android systems and troubleshooting techniques.
-   Ability to read and interpret technical manuals and diagrams.
-   Excellent problem-solving and analytical skills.
-   Detail-oriented with a strong commitment to quality and safety.
-   Excellent communication and customer service skills.
-   Ability to work independently and under pressure.
-   Valid Class 3/3A driver's license or equivalent SG driving license.

## Benefits

-   Annual Increment
-   Performance Bonus