# Sales & Marketing Operations Specialist **Company:** [Political Asylum Lawyers](http://jobs.workable.com/companies/omQ2sm3s77fkv5DE6VRK8A.md) **Location:** Remote **Workplace:** remote **Employment type:** Full-time **Department:** Sales [Apply for this job](http://jobs.workable.com/view/c6ecd739-02f0-49d0-8711-bc17a500ba40) ## Description **Who We Are** Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their future here through asylum, combining exceptional standards with deep respect for the human reality behind every case. The people we represent have already survived the unimaginable. They come to us during the most vulnerable moment of their lives, and we treat that responsibility with the seriousness it deserves. Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to build a safe and stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role. Working here means: ● High-stakes responsibility: our work is of great consequence for our clients ● Deeply meaningful outcomes: we profoundly change our clients' lives for the better ● Emotionally demanding moments: resilience and maturity are essential ● High standards and constant growth: excellence and continuous improvement are expected ● Mission-driven teamwork: we're passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another **If you want a career where your skills create tangible change in the world, this is it.** **The Role** In this role, you'll be an integral part of our team's mission of helping immigrants secure their future in the United States through asylum. You'll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results. The Sales & Marketing Operations Specialist owns and optimizes the systems that power our marketing and sales engine — CRM workflows, automations, reporting dashboards, and AI-supported process improvements. Working at the intersection of technology, data, and mission, you'll ensure that every lead, every workflow, and every client touchpoint runs smoothly so our team can focus on what matters most. This role is open to candidates located in **Argentina**. **What You'll Do** Your day-to-day responsibilities will vary based on the firm's needs, but will include a combination of the following: ● Manage and optimize HubSpot CRM workflows, lifecycle stages, and pipeline processes to ensure the customer journey is accurately represented and running efficiently. ● Build and maintain automations and integrations using tools such as Make, Zapier, CRM features, and large language models like Gemini and Claude to reduce manual work and improve operational efficiency. ● Monitor key performance indicators across the marketing and sales funnel — lead sources, consultation bookings, attendance rates, conversion rates, and client acquisition metrics — and build dashboards that give leadership clear, actionable insights. ● Maintain and improve communication workflows for consultation scheduling, pre- and post-consultation follow-up, new client onboarding, referral requests, and review requests. ● Build and maintain contact segmentation structures that support targeted email campaigns and other marketing initiatives. ● Collaborate across departments — including the Sales & Marketing Director, Chief Sales Officer, and Business Operations — to align systems with company-wide processes and identify opportunities for improvement. ● Document system architecture, automation processes, and standard operating procedures to ensure scalability and operational clarity. ● Identify opportunities to integrate AI tools into marketing and sales workflows, and stay informed on emerging technologies that can improve operational efficiency. **Examples of Projects You Will Own** ● **Sales Funnel & CRM Optimization** — Audit and optimize the full HubSpot sales pipeline to ensure lifecycle stages, deal stages, and workflows accurately reflect the customer journey. Design and maintain improved consultation follow-up workflows to increase conversion rates. ● **Automated Client Journey Systems** — Design and implement automated communication sequences for key stages of the client journey, including consultation confirmations, pre-consultation preparation, post-consultation follow-ups, onboarding, referral requests, and review requests. ● **Marketing Segmentation Infrastructure** — Build and maintain CRM segmentation structures and smart lists that allow the marketing team to target leads based on lifecycle stage, source, engagement behavior, and other key attributes. ● **Funnel Tracking & Performance Dashboards** — Build dashboards within HubSpot to track the full marketing and sales funnel — lead generation, source attribution, consultation bookings, attendance rates, conversion rates, and client acquisition metrics. ● **Automation & Systems Integration** — Design and maintain automations that connect systems across marketing, sales, and operations using tools such as Make, Zapier, and HubSpot workflows. Identify manual processes that can be automated to reduce operational friction. ● **AI-Enabled Operational Improvements** — Identify opportunities to integrate AI tools into marketing and sales workflows. Implement AI-assisted reporting, workflow improvements, and automation solutions. ● **Process Documentation & Operational Clarity** — Document key marketing and sales processes to ensure systems and workflows are clearly defined, scalable, and aligned with company-wide operations. ## Requirements **Who You Are** We're looking for professionals who combine technical competence with genuine passion for our mission. The ideal candidate brings: **Required** ● Fluency in Spanish and English ● HubSpot certification with demonstrated experience managing CRM workflows and pipelines ● Experience with automation tools such as Make, Zapier, or similar platforms ● Experience integrating AI tools into business processes and working with large language models like Gemini and Claude ● Strong analytical and data interpretation skills ● Experience building workflows and operational systems ● Strong organizational and problem-solving skills with exceptional attention to detail ● Ability to manage multiple projects and priorities simultaneously ● Experience working with cross-functional teams **Preferred** ● Experience in marketing operations, sales operations, or revenue operations ● Experience designing dashboards and performance reporting systems ● Experience supporting operational systems in scaling organizations ● Experience with business intelligence tools such as Power BI, Tableau, or Looker ## Benefits **What We Offer** This position offers a monthly salary range of **USD 1,900 – 2,400**, commensurate with experience and qualifications. ● **11 U.S. federal holidays off** (paid) regardless of your location ● **Week between Christmas and New Year's** — office closed, fully paid ● **Local holiday work** that doesn't coincide with a U.S. holiday is compensated per your country's labor laws ● **Comprehensive training program** — we invest in bringing you up to speed on asylum, our systems, and best practices ● **Mentorship and collaboration** — learn from experienced asylum practitioners and contribute your expertise ● **Career advancement paths** — we promote from within and create opportunities ● **Work from anywhere** — this position is open to candidates based in **Argentina** ● **Equipment support** — stipend or provided equipment to set up your home office, available after 4 months on the job **How to Apply** To apply, please submit a resume and a cover letter, both of which must be in English. Your application won't be considered without a cover letter. Your cover letter should explain why you're uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you're viewing this announcement. Please do not call or email us about this opening.