# French Speaking Customer Service Agent - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** CVG

[Apply for this job](http://jobs.workable.com/view/c753b656-3659-4c21-b688-b0746796e54b)

## Description

Mercier Consultancy MD is delighted to offer a remarkable opportunity for a French Speaking Customer Service Agent to join a dynamic team with the benefit of paid relocation to Greece. This role involves providing high-quality customer support to French-speaking clients while enjoying the vibrant culture and lifestyle of Greece.

  

### Responsibilities

-   Provide exceptional customer service to French-speaking customers through phone, email, and chat.
-   Address inquiries, resolve issues, and ensure customer satisfaction in a timely and professional manner.
-   Document all customer interactions accurately in the CRM system for effective follow-up and reporting.
-   Collaborate with internal teams to escalate and resolve complex customer issues.
-   Stay updated on company products, policies, and promotions to offer accurate information.
-   Maintain a positive and empathetic approach when dealing with customer concerns.

## Requirements

-   Fluency in French (both written and spoken); proficiency in English is advantageous.
-   Experience in customer service, ideally within a remote or international setting.
-   Excellent communication and interpersonal skills with a strong customer focus.
-   Ability to effectively manage challenging situations and resolve conflicts.
-   Familiarity with CRM tools and standard office software.
-   Self-motivated, organized, and capable of working independently.
-   Willingness to relocate to Greece with paid relocation support provided.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  2 Extra Salaries Per Year
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...