# Revenue Operations Manager

**Company:** [Journey Further](http://jobs.workable.com/companies/n1PVgbeDrZZYUy51yNT2FW.md)
**Location:** Leeds, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Finance

[Apply for this job](http://jobs.workable.com/view/c798d98a-05c4-41f6-8a93-6b47e6fcf121)

## Description

### What you will do

-   Oversee the end-to-end client contract lifecycle, ensuring accurate revenue scheduling, invoicing alignment, retainer tracking and timely revenue recognition 
-   Deliver clean, regular reporting on monthly recurring revenue, account health, billing accuracy and pipeline status for leadership
-   Streamline the transition from won deal to active account, establishing clear handoff procedures between business development, client services and finance 
-   Provide day-to-day operational leadership to ensure teams adhere to commercial processes, contract terms and data entry standards
-   Manage client contract lifecycles, including renewals, upsells, scope adjustments and rate cards
-   Reconcile monthly billing, retainers and project milestones against active client agreements
-   Maintain accurate client, deal and revenue records within the agency CRM and billing systems, conducting regular audits to ensure data integrity 
-   Monitor account health metrics, identifying risk of churn or revenue leakage early
-   Develop and maintain operational documentation, including billing rules, contract templates, workflow guidance and standard operating procedures, while training new team members on commercial processes and systems 
-   Identify opportunities to automate manual administrative tasks across the revenue cycle

## Requirements

-   Comfortable managing client contracts, retainer structures and revenue reporting
-   Proven ability to guide teams, keep people accountable to processes and manage daily operations smoothly
-   Meticulous oversight when reviewing client agreements, billing details and data accuracy
-   A clear, practical approach to untangling process bottlenecks and resolving billing or workflow friction
-   Ability to collaborate easily across sales, client account leads and accounting teams
-   Experience managing teams, projects or operational workflows
-   Hands-on experience as a billing manager, revenue coordinator or handling client contracts, retainer billing, and invoicing (b2b or agency setting strongly preferred)
-   Demonstrated experience using CRMs, project management tools, accounting tools or revenue management systems
-   QBE 3+ Years - Practical background in business, operations, finance or account management showing strong commercial handling. Part qualified in AAT, ACA, ACCA, CIMA

## Benefits

Pension - Matched up to 4%

Health - Private medical insurance

Family - Enhanced maternity, paternity & adoption pay

Flexibility - 25 days annual leave, Christmas shutdown and home working allowance

**Salary:**

£35,000 - £45,000