# Facility Solutions Manager (Account Manager)

**Company:** [City Wide Facility Solutions](null/companies/tkM44QH9wFsdB1LuTTyqFW.md)
**Location:** Sacramento, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Locations

[Apply for this job](null/view/c7f45692-586c-4815-8568-3ae40332194b)

## Description

**Are you ready to take ownership of client partnerships and drive performance in facility management?**

  
Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients’ spaces shine while building your career in a collaborative, growth-focused environment.

**What You’ll Do:**

-   Be the go-to expert for multiple client accounts, managing day-to-day operations, retention, and satisfaction.
-   Customize service strategies and scheduling that exceed client expectations.
-   Negotiate service agreements and pricing for new contracts and add-on solutions.
-   Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance.
-   Conduct site walkthroughs to verify standards, resolve issues, and champion excellence.
-   Partner with Night Managers and the Director of Operations to execute and enhance service delivery.
-   Track service activities, supplies, and client feedback in our advanced CRM and planning tools.
-   Respond quickly to client concerns, troubleshooting and resolving issues with urgency.
-   Monitor and manage staffing and resource needs to maintain outstanding service.

**Why City Wide:**

-   Competitive salary and growth potential.
-   Dynamic, supportive team culture focused on excellence and client impact.
-   Make a real difference for clients, contractors, and your career.

## Requirements

**You’ll Succeed Here If:**

-   You have 3+ years’ experience in facility management, operations, or building services.
-   You’re detail-oriented, proactive, and confident in building relationships.
-   You communicate clearly—verbally and in writing—with clients and teams.
-   Expert in Microsoft Office and comfortable with database/CRM technology.
-   You hold a high school diploma (Bachelor’s degree preferred).
-   You have reliable transportation for on-site visits.

## Benefits

City Wide offers a competitive salary, including commission for this position.  

More on City Wide...

City Wide Facility Solutions is the largest management company in the building maintenance industry and services Kansas City-based businesses. We have over 60 years of business and continue to experience healthy business growth across our communities. Our culture supports the company’s Mission: to create a Ripple Effect by positively impacting the people and communities they serve. Learn more at [www.gocitywide.com](http://www.gocitywide.com)

City Wide is an Equal Opportunity Employer