# Operations Manager

**Company:** [Carazo Enterprise SL](http://jobs.workable.com/companies/vY7g6jhuPuc4LHodojegYW.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Administrative

[Apply for this job](http://jobs.workable.com/view/c7fc35b6-1870-4cb6-b449-ef80f4f45f4a)

## Description

**ABOUT CARAZO GROUP**

Carazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sales in Spain's estanco channel, and bonded-warehouse logistics. We are in a phase of rapid, structured growth and are building a strong leadership layer to scale the group.

**THE ROLE**

You will own the internal operational engine of the group — procurement and order management, the business-support team, and cross-functional projects — so the CEO can step out of day-to-day operations. This is effectively the CEO's right hand: you take ambiguous goals and return finished results, and you keep the group's back office running cleanly across countries and time zones.

## Requirements

**WHAT YOU WILL OWN**

•    **Procurement & orders —** own supplier coordination, purchasing, and end-to-end order processing and fulfillment coordination.

•    **Team leadership —** lead and prioritize the business-support team (business assistants) and procurement staff; own their output, not just their calendar.

•    **Projects & implementations —** run new initiatives end-to-end (planning, execution, follow-through) across the group.

•    **Process & systems —** build and document SOPs, checklists, and workflows; standardize how work gets done.

•    **Cross-functional coordination —** align sales, HR, finance, and logistics to hit deadlines across multiple jurisdictions.

•    **CEO leverage —** act as a filter and force-multiplier for the CEO; escalate only what truly needs the CEO, decide the rest.

•    **Reporting & tools —** track operational KPIs and run the work through project-management tools and spreadsheets, not memory.

**WHAT WE ARE LOOKING FOR**

•    **Operations / project management track record —** proven experience running operations or projects at a comparable multi-function or multi-country scale.

•    **Team management —** has directly managed a small team (assistants, coordinators, or procurement) and owned results.

•    **Process builder —** can show SOPs, playbooks, or systems you created that others still use.

•    **Ownership & low-supervision —** takes a vague goal and delivers a finished result without hand-holding; strong prioritization and judgment.

•    **English —** fluent written and spoken English is mandatory.

•    **Education —** a university degree (Bachelor's or higher) in business, management, finance, or a related field is required.

•    **Tools —** proficient with project-management software (Asana / ClickUp / Notion / Monday) and strong in Excel / Google Sheets.

•    **Reliability & accuracy —** excellent organization and attention to detail; procurement and orders leave no room for sloppiness.

**NICE TO HAVE**

•    **Advanced or distinguished degree —** a Master's degree, or a Bachelor's awarded with honours / distinction (a "red diploma"), is valued — it reflects the attention to detail this role demands.

•    **Process & PM certification —** Scrum Master (PSM / CSM), PMP, PRINCE2, or Lean Six Sigma (Green / Black Belt) is a strong plus.

•    **Russian —** you would work directly with a Russian-speaking CEO; Russian is a strong advantage.

•    **Spanish —** useful for supplier and Latin America coordination.

•    **Industry —** experience in distribution, logistics, e-commerce, or FMCG.

## Benefits

**COMPENSATION & DETAILS**

•    **Compensation —** USD 3,000–3,500 per month, depending on experience.

•    **Setup —** full-time, fully remote, engaged as an independent contractor.

•    **Growth —** high autonomy and direct access to the CEO, with room to grow into a broader operations-leadership seat.

**HOW TO APPLY**

Send your CV in English together with a short note describing one operational process or project you built or fixed end-to-end — what the situation was, what you did, and the result.