# Danish Customer Service Agent - Lisbon

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Lisbon, Portugal
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Danish

[Apply for this job](http://jobs.workable.com/view/c8157a11-0ec4-4dbb-8e38-4a616eb49352)

## Description

**Are you passionate about gaming and interactive entertainment? Are you a fluent Danish speaker with excellent communication skills?**

At Speakit, we are looking for **Danish Customer Consultants** to join a global leader in sports betting, gaming, and interactive entertainment. Be part of an innovative team that is shaping the future of online gaming while putting people first.

### What will you do as a Danish Customer Consultant:

-   Be available to support customers via phone, email, and chat
-   Provide accurate information about products, services, and promotions
-   Handle customer requests with empathy, patience, and respect
-   Educate customers on how to use online self-service tools
-   Ensure customer satisfaction by delivering first-class service
-   Enter and update customer details accurately in the system
-   Take ownership of issues and suggest improvements to processes

## Requirements

-   Native or C1 level of Danish
-   Advanced level of English
-   Excellent verbal and written communication skills
-   PC literacy (MS Office, internet tools)
-   Flexibility to work in shifts
-   Strong problem-solving and stress-management skills
-   Previous experience in customer service or online gaming is a plus

## Benefits

What you will get:

-   Attractive salary package + meal allowance + annual bonus
-   Hybrid work model
-   Health insurance and birthday day off
-   Referral program & partnerships with external providers
-   14 salaries per year
-   Strong focus on personal and professional development (mentorship, e-learnings, training programs)
-   Great workplace culture with supportive colleagues

**This role requires relocation to Lisbon, Portugal.**

Only CVs in English will be reviewed.