# German Client Support for Tourism Project

**Company:** [Cross Border Talents](http://jobs.workable.com/companies/ksqQWUKydY1mnro5cYQC2Y.md)
**Location:** Lisbon, Portugal
**Workplace:** on site
**Department:** BPO_Brag1

[Apply for this job](http://jobs.workable.com/view/c8d392c5-2ec8-47c3-91af-dd8d92e8176c)

## Description

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.

  

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

  

\- Responsibilities as a Legal Online Operations Analyst:

\- Assist customers with booking of hotels, holiday packages and other travel-related services;

\- Provide helpful and effective service for both in travel”and post travel questions;

\- Assist customers with questions regarding payment, changes, cancellation,

## Requirements

\- Must be fluent in English and German;

\- Ability to work in a multicultural environment and as part of cross-functional teams;

\- Experience with Microsoft Office

## Benefits

\- Relocation package (accommodation, expenses and flight reimbursement)

\- Competitive base salary and benefits;

\- Training and career development opportunities;

\- A culture of respect and human empowerment;

\- Very nice office space by the Tagus river, served by several businesses and great access to public transportation