# C005193 LCCM - Camunda (NS) - TUE 22 Sep **Company:** [EMW, Inc.](null/companies/rxTcVwBJTwXzUuxD5bzFUW.md) **Location:** The Hague, Netherlands **Workplace:** on site **Employment type:** Contract **Department:** AAS [Apply for this job](null/view/c96174c6-a11c-437e-b826-698445999986) ## Description **Deadline Date:** Tuesday 22 September 2026 **Requirement:** LCCM - Camunda **Location:** The Hague, NL **Full Time On-Site:** Yes **Time On-Site:** 100% **Total Scope of the request (hours):** 417 **Required Start Date:** 28 October 2026 **End Contract Date:** 31 December 2026 **Required Security Clearance:** NATO SECRET **Duties & Role:**   1) Operations and Maintenance (O&M) - The Contractor shall provide O&M services ensuring support and toolset availability on 8 hours/365 days basis; - The Contractor shall provide pro-active maintenance plan that shall be scheduled in advance in agreement with the Purchaser every 6 months, and shall provide preventive measures in order to reduce the risk of incidents (outages or degradations) of quality or performance. - The Contractor shall plan and implement patches and hotfixes to the Camunda Platform. - The Contractor shall plan, obtain, upgrade and Test Camunda to the NCIA approved versions in accordance with NCIA's Software lifecycle management programme. - The Contractor shall plan test and upgrade Camunda's underlying Database technology. - The Contractor shall test any modifications to the Camunda Platform. - The contractor shall set up and change system users and system groups, including actions to create users, change passwords and security settings, and set up groups. - The Contractor shall implement configuration management duties by documenting and maintaining the Camunda Platform. - The contractor shall troubleshoot performance issues. 2) Workflow Development - The Contractor shall draft the automation roadmap and governance and managements plans; coordinate and synchronise and update as necessary with approval from purchaser; - The Contractor shall produce Camunda training documents, guides, materials and knowledge articles for the end-users. - The Contractor shall engage and interact with other agency staff officers in order to identify and document user requirements; - The contractor shall create and maintain Workflows in Camunda for User Interaction including all relevant react forms. - The Contractor shall, based on the gathered requirements and Process Descriptions, develop BPMN/DMN models for automation. - The contractor shall create Workflows in Camunda for data exchange between different third party applications. - The contractor shall document all developments. - The contractor shall troubleshoot data exchange errors and provide respective corrections. 3) Documentation and Training: - Maintain comprehensive documentation for Cloud Operations processes, configurations, and workflows. - Provide training and support to other staff as required for knowledge and information sharing. 4) Collaboration and Communication: - Collaborate with relevant teams to ensure cohesive Workflow implementation. - Communicate effectively with internal stakeholders to understand requirements and address concerns. ## Requirements **Skills, Knowledge & Experience:** 1) Experience: - At least 5 years of experience developing Workflows using Camunda 7 or above including process modelling in BPMN and DMN and developing React Forms. - Strong proficiency in Java development is essential, as Camunda is a Java-based platform; experience with Spring Boot for Camunda 7 and above or external task workers in other languages (e.g., JavaScript, Python) is valuable. - Hands-on experience integrating Camunda with third-party systems using REST APIs, message queues, or connectors (including microservices). - Familiarity with database interactions to enable data handling within workflow processes. - Skills in using Git and CI/CD tools for deploying, testing, and maintaining automation solutions. - Experience in end-to-end process automation and improving business process efficiency using Camunda tools. - Understanding of system integration techniques, including SDKs, APIs, message brokers, and Camunda's connectors (reusable integrations) for seamless third-party communication. - Knowledge of Camunda's architecture—how process models are executed natively and how the platform supports rapid improvement and agile delivery. - Ability to analyze complex business workflows and automation requirements, then design and implement appropriate solutions. - Troubleshooting skills for diagnosing and resolving issues in process automation and integrations 2) Communication Skills: - Excellent written communication for reporting and documentation. - Effective oral communication and stakeholder engagement. - Presentation of security posture and compliance status to senior audiences. 3) Stakeholder Engagement: - Comfortable liaising with SAAs, PMs, and operational authorities. - Capable of conflict resolution and negotiating accreditation paths. 4) Language and Clearance: - Fluent in English, both spoken and written. - French language proficiency is an asset. - NATO Secret Security Clearance or national equivalent required. 5) Communication and Collaboration: - Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users. - Ability to document processes clearly and provide training. 6) Organizational Skills: - Strong organizational skills to manage multiple tasks and priorities effectively. 7) Team Collaboration: - Ability to work effectively as part of a team and share knowledge and resources. - Willingness to collaborate with colleagues to solve complex issues. 8) Others: - The individual has strong customer relationship skills, including negotiating complex and sensitive situations under pressure. - Full proficiency in the English language. French language proficiency is of advantage. - The individual must have the nationality of one of the NATO nations. - The individual must possess a NATO Secret Security Clearance or national equivalent.