# Support Consultant/Developer (Microsoft Dynamics 365 F&SCM)

**Company:** [Belmont Lavan Ltd](http://jobs.workable.com/companies/6heGsPm3cuBbCjvDWApsdc.md)
**Location:** Steyr, Austria
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/ca9fe8ad-db3b-4f16-a497-7604435bced7)

## Description

Serve as a trusted point of contact for customers using Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) and Microsoft Dynamics AX, handling requests professionally and ensuring effective solutions are delivered.

Manage support tickets and change requests in a structured and efficient manner, maintaining focus on scope, budget, timelines, and quality.

Support multiple enterprise customers and ensure a high level of service, responsiveness, and customer satisfaction.

Act as a key interface between customers and internal teams through strong communication, active listening, and a customer-centric mindset.

Identify opportunities for system enhancements and additional services based on customer needs and business objectives.

Develop and optimize workflows, data entities, reports, forms, and customizations using X++ and other D365 F&SCM technologies.

Utilize modern development tools and platforms, including source control, application lifecycle management, and AI-assisted development tools.

Contribute to software quality through clean coding practices, code reviews, testing, and continuous improvement initiatives.

## Requirements

-   Solid experience developing solutions within Microsoft Dynamics 365 F&SCM or Microsoft Dynamics AX environments.
-   Experience implementing and supporting data integrations using technologies such as Data Management Framework (DMF), Electronic Reporting, Dual Write, OData, integration platforms, or comparable solutions.
-   Strong understanding of D365 F&SCM architecture and standard business modules, including Finance, Supply Chain, Warehouse Management, Asset Management, or related areas.
-   Experience with modern development tools, source control systems, and DevOps platforms.
-   Previous experience in application support, managed services, customer care, or a similar customer-facing technical role is advantageous.
-   Relevant IT education, degree, apprenticeship, or equivalent professional qualification.

### Personal Attributes

-   Strong team player with a collaborative mindset.
-   Proactive, solution-oriented, and able to work independently.
-   Customer-focused with excellent communication skills.
-   Creative thinker with a continuous improvement mindset.
-   Ability to manage priorities effectively in a dynamic environment.
-   Fluent German and English language skills, both written and spoken.