# Italian Speaking Frontline Support Representative -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Italian

[Apply for this job](http://jobs.workable.com/view/cade4db4-a322-4a68-b379-3f380a11f574)

## Description

Patrique Mercier Recruitment FR is excited to offer a position for an Italian Speaking Frontline Support Representative. This role is ideal for individuals who are enthusiastic about providing excellent customer service and support to Italian-speaking clients. Join our team and be the first point of contact for customers while working in a vibrant and multicultural environment.

  

### Responsibilities

-   Deliver exceptional frontline support to Italian-speaking clients through various communication channels, including phone, email, and live chat.
-   Assist customers with inquiries regarding products, services, and account issues.
-   Troubleshoot and resolve customer complaints efficiently to boost customer satisfaction.
-   Accurately document all customer interactions in the CRM system for effective follow-up and reporting.
-   Work closely with team members to maintain high service standards and enhance customer experiences.
-   Identify opportunities for service improvements and contribute to best practices development.
-   Stay informed about company products and services to provide accurate information to clients.

## Requirements

-   Fluency in Italian and English, both written and spoken.
-   Previous experience in customer service or a support role is a plus.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities with a focus on customer-centric service.
-   Able to thrive in a fast-paced environment and manage multiple tasks.
-   Familiarity with CRM software and basic computer skills.
-   Positive attitude and a commitment to providing outstanding service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...