# Behavioral Health Outpatient Scheduler

**Company:** [Bright Harbor Healthcare](http://jobs.workable.com/companies/pPdx1Z9JreGcWCQWK36HB3.md)
**Location:** Berkeley Township, United States
**Workplace:** on site
**Employment type:** Part-time
**Department:** Adult Clinical Services

[Apply for this job](http://jobs.workable.com/view/cb18076e-4485-4d74-b4eb-cd8d0b502617)

## Description

We are seeking a reliable, organized, and compassionate Behavioral Health Outpatient Scheduler to support front desk operations for a large outpatient behavioral health practice in Ocean County, NJ. This role serves to  ensure appointments are scheduled accurately, communication is timely, and client flow is smooth and professional.

_**Position Title:**_ Outpatient Scheduler_**Position Type:**_ Per Diem_**Benefits Eligible:**_ No_**Department:**_ Adult Clinical Services - Outpatient_**Location:**_ Bayville, NJ 08721_**Salary:**_ $19.00 - $24.00 hourly

_**Responsibilities:**_

-   Respond to scheduling assignments, and provide courteous assistance to clients, families, clinicians, and referral sources. 

-   Schedule, cancel, and reschedule outpatient behavioral health appointments while maintaining accurate provider calendars. 

-   Confirm appointment details, communicate changes promptly, and help manage cancellations, waitlists, and urgent scheduling needs. 

-   Collect and update client demographic, insurance, referral, and contact information in the electronic health record or scheduling system. 

-   Coordinate with clinicians and front desk staff to support efficient daily operations and timely access to care. 

-   Maintain confidentiality and handle client information in accordance with HIPAA and agency policies. 

-   Assist with general front desk duties, including check-in support, messages, documentation follow-up, and other administrative tasks as needed. 

-   Provide a calm, professional, and welcoming experience for clients seeking behavioral health services.

## Requirements

-   High school diploma or equivalent required; additional administrative or healthcare training preferred. 

-   Prior experience in medical scheduling, behavioral health, outpatient services, front desk operations, or customer service strongly preferred. 

-   Strong communication, organization, and multitasking skills. 

-   Comfortable using phones, email, scheduling systems, and electronic health records. 

-   Ability to remain professional, patient, and compassionate in a fast-paced environment. 

-   Excellent attention to detail and ability to maintain accurate records. 

-   Knowledge of HIPAA and confidentiality expectations preferred.