# Programme and Engagement Coordinator

**Company:** [Board Intelligence](http://jobs.workable.com/companies/jZciJVLBwnJC8yHrZRGkWB.md)
**Location:** Ebene, Mauritius
**Workplace:** hybrid
**Department:** BI Consulting

[Apply for this job](http://jobs.workable.com/view/cba2f279-6304-4cc5-a64f-19f24c22ddfc)

## Description

Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society.   

Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards.   

We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management – the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we’re looking for superb talent to join us on this journey.   

As we grow, we’re fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company.   

The team is diverse and friendly. We value fun: most days you’ll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities.  

**Our Mission** 

We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. 

**The Role** 

We are looking for a motivated and detail-oriented Programme and Engagement Coordinator to support the delivery of our learning programmes and client experience. 

This is an early career role, ideal for someone with around 1 to 2 years of experience who is keen to learn, take ownership, and grow in a fast-moving, international environment.  You will work closely with a small, global team to support programme delivery, participant engagement, and ongoing client relationships. The role combines coordination, communication, and commercial awareness, ensuring that learning experiences translate into long-term value for both participants and the organisation. 

**Main Responsibilities**

Learning experience support  

-   Help manage the learning platform, including enrolments, uploading materials, and keeping content up to date 

-   Support the preparation and organisation of learning resources 

-   Monitor participant engagement and activity, identifying issues, trends, and opportunities to improve the learning experience 

Programme coordination 

-   Coordinate live sessions, including scheduling, sending invitations, and supporting delivery 

-   Support participant onboarding and ensure they have what they need throughout the programme 

-   Assist with post session follow up, including communications and materials 

Client and alumni engagement 

-   Support communications with participants and alumni 

-   Help organise events and engagement activities 

-   Maintain shared resources and communication channels 

Business Development and Growth Support 

-   Track participant engagement and identify signals for renewal, alumni membership, or additional programme interest  

-   Maintain accurate tracking of participant and alumni engagement using internal systems or CRM tools  

-   Assist in preparing targeted outreach and follow-up communications for prospective and existing clients  

-   Support the promotion of learning pathways to a broader audience, helping to build awareness, drive engagement, and generate a strong pipeline of prospective participants and opportunities. 

General team support 

-   Provide administrative and coordination support across projects 

-   Work closely with colleagues in different time zones to keep programmes running smoothly 

-   Take initiative to improve processes and solve problems as they arise 

-   Support ad hoc priorities as required in a fast-moving environment

## Requirements

**Required Skills and Experience**  

-   Around 1 to 2 years of professional experience in an administrative, coordination, or client facing role 

-   Strong organisational skills and attention to detail 

-   Clear and professional written and verbal communication 

-   A proactive approach and willingness to learn 

-   Ability to manage multiple tasks and meet deadlines 

-   Comfortable working with international teams and different time zones 

-   Exposure or experience in a sales environment is advantageous  

Nice to have 

-   Experience using learning platforms or similar systems 

-   Exposure to events, training, or programme coordination 

-   Interest in learning and development, governance, or professional education 

What will make you successful 

-   You take ownership of your work and follow things through 

-   You ask questions and look for ways to improve 

-   You stay organised even when things get busy 

-   You are reliable, responsive, and easy to work with

## Benefits

-   Private Health Insurance
-   Pension Plan
-   Paid Time Off
-   Work From Home
-   Training & Development
-   Performance Bonus