# Receptionist

**Company:** [Zeus International](https://jobs.workable.com/companies/3dT17RP9XSMuyxXr6fPtX5.md)
**Location:** Piraeus, Greece
**Workplace:** on site

[Apply for this job](https://jobs.workable.com/view/cc25ad88-e913-4029-8f18-f17d29bcdf80)

## Description

**About the Role**

As a Receptionist, you will be the first point of contact for our guests and a key contributor to creating a positive and memorable first impression. Your role is central to delivering outstanding customer service and ensuring a smooth guest journey from arrival to departure.

With strong communication skills, attention to detail, and a passion for hospitality, you will help create a welcoming and professional front-office experience.

**Life at the Hotel**

The front desk is the heart of the hotel. Every day is different — check-ins, check-outs, guest requests, problem-solving, and close collaboration with all departments. In this fast-paced environment, flexibility, organization, and calm professionalism are essential.

You will be part of a supportive and team-oriented workplace where guest satisfaction is always the priority.

## Requirements

**What You’ll Do**

-   Manage guest arrivals and departures, ensuring a smooth and welcoming experience
-   Handle reservations, modifications, and cancellations using the property management system
-   Deliver excellent customer service by responding to inquiries and resolving complaints
-   Coordinate with other departments to meet guest needs and requests
-   Process payments, billing, and financial transactions accurately
-   Provide guests with information on hotel facilities, local attractions, and transportation
-   Maintain accurate records of guest information, transactions, and special requests
-   Ensure the reception area remains tidy, organized, and inviting

**Your Uniqueness is Welcome**

We believe outstanding receptionists combine professionalism with genuine warmth and hospitality. They are organized, adaptable, and always guest-focused.

We’re looking for someone who:

-   Has previous experience in a receptionist or front office role (hospitality experience is a plus)
-   Communicates fluently in both English and Greek, verbally and in writing
-   Demonstrates strong organizational skills and attention to detail
-   Is familiar with hotel systems such as Protel or similar (considered an asset)
-   Thrives in a fast-paced, multitasking environment
-   Has a friendly, professional demeanor and a strong focus on guest satisfaction
-   Is flexible to work shifts, including weekends and holidays

## Benefits

**What we offer**

-   Continuous training and professional development
-   A dynamic, international, and data-driven work environment
-   The opportunity to work with a leading hospitality group
-   Accommodation (for resort properties) and meals provided

**Ready to join our Community?**